Evan Marrone
Cape Coral,FL
Summary
Dedicated and compassionate professional with 3 years of EMT experience and a strong customer service background. Passionate about helping others, ensuring safety, and creating positive experiences in fast-paced environments. Known for remaining calm under pressure, communicating effectively, and building trust with people from all walks of life. Seeking to leverage a commitment to service, teamwork, and professionalism while building a long-term career in aviation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Parts Counter Specialist
John Deere
Fort Myers, FL
11.2025 - Current
- Assisted customers with parts selection and inquiries for construction machinery.
- Collaborated with team members to improve customer service experiences and boost satisfaction.
- Resolved customer issues promptly, ensuring high levels of satisfaction with services.
- Greeted customers and provided excellent customer service.
- Issued credits or refunds according to company policies and procedures.
- Responded quickly to customer complaints and questions, facilitating effective resolutions.
- Assisted customers with parts selection and inquiries for agricultural machinery.
Sales Representative
Gettel CDJR
Punta Gorda, Florida
09.2025 - 10.2026
- Engaged customers to identify needs and recommend suitable vehicles.
- Demonstrated vehicle features and benefits to prospective buyers.
- Generated new sales leads through cold calling and networking activities.
- Researched competitors' products, prices, and sales techniques.
- Negotiated deals and handled complaints or objections.
Medical Assistant
Florida Cancer Specialists
Fort Myers, FL
10.2024 - 07.2025
- Facilitated patient intake and registration procedures to enhance workflow efficiency.
- Collected and documented patient medical histories accurately.
- Educated patients on treatment plans and medication usage clearly.
- Coordinated timely communication among patients, physicians, and nursing staff to ensure continuity of care.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Conducted routine lab tests and prepared samples for analysis to support accurate diagnostic processes.
Emergency Medical Technician
Cetronia Ambulance Corps
Allentown, PA
07.2021 - 07.2024
- Responded quickly to emergency calls and provided critical patient care.
- Facilitated safe patient transport to medical facilities, ensuring comfort and security during transit.
- Administered first aid and life support techniques effectively on-site.
- Coordinated with medical teams for seamless patient transitions, enhancing continuity of care.
- Maintained ambulance readiness by performing regular equipment checks.
- Participated in training sessions to enhance skills and knowledge in emergency response.
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
- Remained level-headed and proactive during emergency situations.
- Delivered emotional support and comfort to patients during transport, alleviating anxiety and stress.
Lot Attendant
Ciocca Subaru
Allentown, PA
08.2020 - 07.2021
- Organized vehicles in lot to enhance customer access and satisfaction.
- Assisted customers with inquiries about vehicle features and services.
- Conducted regular inspections for cleanliness and safety of vehicles on display.
- Supported sales team by preparing vehicles for customer test drives.
- Collaborated with staff to streamline workflow in the lot area.
- Adhered strictly to company policies and procedures while performing duties onsite.
- Delivered prompt customer service by quickly addressing requests and resolving complaints.
- Conducted regular inspections of the premises for potential safety hazards.
- Welcomed customers and assisted with check-in to facilitate a seamless experience.
Guest Associate
New Vision Theatres
Allentown, Pennsylvania
09.2019 - 03.2020
- Welcomed guests upon arrival, creating a positive first impression and enhancing their overall experience.
- Assisted customers with ticket purchases and concession selections, ensuring a smooth and enjoyable transaction process.
- Managed guest inquiries and resolved concerns, fostering a friendly atmosphere and promoting customer satisfaction.
- Provided excellent customer service to ensure satisfaction.
- Collaborated with team members to deliver exceptional customer service experiences.
- Answered customer inquiries regarding store policies, products, and services.
- Maintained cleanliness and organization of lobby and screening areas consistently.
Education
High School Diploma -
Parkland High School
Allentown, PA06-2020
Skills
- Customer service
- Emergency response
- First aid administration
- Problem solving
- Attention to detail
- Effective communication
- Adaptability in situations
- Stress management
- Crisis management
- Issue resolution
- Passenger support
- Teamwork and cooperation
- Professional appearance
- Empathy and patience
- Adult AED and CPR
- Guest services
- Emergency medical training
- Reliability and punctuality
- Emergency procedures
- Customer relationship management
- Safety compliance
Certification
- Certified Emergency Medical Technician (EMT-B), Pennsylvania Department of Health | License #: 1040002 Received in 2021
- CPR (BLS Cert), American Heart Association | License #: 245416110714 Received in 2025
Accomplishments
- Stork Pin 2024 - Awarded by Cetronia Ambulance Corps for successful out-of-hospital delivery and/or neonatal resuscitation care.
- Cardiac Care Commendation 2023 & 2024 (MI Pin) - Awarded by Cetronia Ambulance Corps for rapid field intervention, ST-segment elevation myocardial infarction (STEMI) identification, and successful heart attack recovery.
Timeline
Parts Counter Specialist
John Deere
11.2025 - Current
Sales Representative
Gettel CDJR
09.2025 - 10.2026
Medical Assistant
Florida Cancer Specialists
10.2024 - 07.2025
Emergency Medical Technician
Cetronia Ambulance Corps
07.2021 - 07.2024
Lot Attendant
Ciocca Subaru
08.2020 - 07.2021
Guest Associate
New Vision Theatres
09.2019 - 03.2020
High School Diploma -
Parkland High School