Summary
Overview
Work History
Education
Skills
Timeline
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Evan Maves

Middleton,WI

Summary

Motivated, Focused and time management a person who you can depend on to show up and be there. Can contribute in customer service, leadership and team oriented. Always ready to help team members and assist customers.

Overview

2
2
years of professional experience

Work History

Sales Associate

L.L. Bean
Madison, WI
10.2022 - 01.2024
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Answered store and merchandise questions and led customers to wanted items.
  • Developed trusting relationships with customers by making personal connections.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Provided accurate information about products, prices and services.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Organized stockroom shelves according to size, color or style.
  • Used technology resources to assist customers in locating and selecting items.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted customers with product selection, sizing and styling.
  • Recommended, selected and located merchandise based on customer desires.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Cleaned shelves, counters and tables to maintain organized store.

Crew Member

Shake Shack
Madison, WI
02.2022 - 10.2022
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Wiped down tables and equipment, swept and refilled stock.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Assisted in the preparation of food items such as hamburgers, shakes and fries.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Maintained safe food handling practices to prevent germ spread.
  • Packaged menu items into bags or trays and placed drink orders into carriers.

Education

MBA - Marketing

University of Wisconsin - Whitewater
Whitewater, WI
05-2027

High School Diploma -

Middleton High School
Middleton, WI
06-2023

Skills

  • Product Sales
  • Order Processing
  • Sales Development
  • Customer Needs Assessment
  • Payment Processing
  • Inventory Control
  • Customer Service
  • Team Contributions
  • Shipment Processing
  • Cash Handling
  • Positive and Professional
  • Flexible Schedule
  • Teamwork and Collaboration

Timeline

Sales Associate

L.L. Bean
10.2022 - 01.2024

Crew Member

Shake Shack
02.2022 - 10.2022

MBA - Marketing

University of Wisconsin - Whitewater

High School Diploma -

Middleton High School

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Evan Maves