Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Evan Patrick

Vestal,NY

Summary

Driven leader with excellent problem-solving, decision-making and conflict resolution skills. Highly competent in establishing and achieving ambitious goals while maintaining high quality standards.

Overview

12
12
years of professional experience
1
1
Certification

Work History

General Manager

Advance Auto Parts
Endwell, NY
04.2022 - Current
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Developed marketing strategies designed to increase brand awareness within target markets.

Customer Account Manager

Advance Auto Parts Headquarters
Binghamton, NY
01.2021 - 04.2022
  • Collaborated with corporate leadership team on strategic objectives for multi-unit operations.
  • Analyzed market data to identify opportunities for growth within existing markets.
  • Identified potential new markets or territories for expansion opportunities.
  • Developed trusting relationships with key accounts, executive sponsors and stakeholders

Commercial Parts Professional

Advance Auto Parts
Vestal, NY
04.2018 - 01.2021
  • Worked directly with professional customers to ensure all their needs were met on a daily basis.
  • Collaborated with others to discuss new sales opportunities.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Commercial Sales Manager

AutoZone
Binghamton, NY
07.2012 - 04.2018
  • Analyzed local market competition and trends to change sales tactics and product offerings.
  • Maintained relationships with high-profile and return clients.
  • Maintained effective customer communications and built strong customer relationships.
  • Implemented commercial strategies established by company objectives targeting growth opportunities.

Education

Associate of Applied Science - Individual Studies

SUNY At Binghamton
Binghamton, NY
12.2013

Skills

  • Multi Unit Management
  • Account Management
  • Training and Development
  • Profitability Optimization

Accomplishments

  • Business Development - Successfully led commercial sales at Advance Auto Parts to a double digit comps in 2018, 2019, and 2021
  • Collaboration - Member of Advance Auto Parts 2019 Regional Advisory Board. Shared input and offered suggestions with company’s regional staff. Helped in guiding our region to reflect the companies cultural beliefs.
  • Milestone - The leading contributor toward reaching a milestone goal of 2 million dollars in commercial sales for the first time in 2021. A 125% comp over a 2 year window.
  • Advancement - Successfully graduated the 2021 Bench Building program, an initiative facilitating internal growth of individuals recognized as leaders in their field.
  • Fuel the Frontline - Recognized at the end of 2019 via the Fuel the Frontline program for excellence in sales.
  • Recognition - Received three Extra Miler regional awards recognizing my willingness to go above expectations.
  • National Recognition - Recognized nationally for leading the company in Tool and Equipment sales in 2022.
  • Impactful Contribution - Opened a new store location for Autozone in 2017. Ensured profitability and market stability of new location within 1 year.
  • Impactful Contribution #2 - Provided Field support for a new store location for Advance Auto Parts in 2022. Established and supported the territory in professional sales, driving profitability and growth.

Certification

ASE Certified

P2 (Parts Specialist) through The National Institute for Automotive Service Excellence.

Timeline

General Manager

Advance Auto Parts
04.2022 - Current

Customer Account Manager

Advance Auto Parts Headquarters
01.2021 - 04.2022

Commercial Parts Professional

Advance Auto Parts
04.2018 - 01.2021

Commercial Sales Manager

AutoZone
07.2012 - 04.2018

Associate of Applied Science - Individual Studies

SUNY At Binghamton
Evan Patrick