Evan Sailer
Gilbert,Arizona
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Reliable Shift Leader with almost 3 years in the service/fulfillment industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
4
4
years of professional experience
Work History
Shift Lead
Dixxon Flannel Co.
05.2022 - 07.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Collected, arranged, and input information into database system.
Lead Lot Attendant
Earnhardt Toyota
01.2019 - 07.2020
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Followed safety protocols for personal, guest and automobile safety.
- Parked and retrieved cars according to customer needs.
- Monitored and secured lot, reporting suspicious activity to management for quick resolution.
- Parked and retrieved vehicles to enhance efficient use of parking space.
- Conducted regular spot checks to verify appropriate and safe parking of all vehicles.
- Directed traffic and monitored parking areas to maintain safety and order.
- Escorted drivers to vehicles and helped load or carry large items.
- Resolved customer disputes and complaints regarding parking and other issues to enhance satisfaction.
Education
Bachelor of Sports Journalism - Sports Journalism
Arizona State University
Tempe, AZAssociate in Business Management - Business
Maricopa Community Colleges - Chandler-Gilbert Community College
Chandler, AZ2024
Skills
- Performance Improvement
- Team Motivation
- Customer Service Management
- Team Leadership
- Client Service
- Problem-Solving
- Team Supervision
Timeline
Shift Lead
Dixxon Flannel Co.
05.2022 - 07.2023
Lead Lot Attendant
Earnhardt Toyota
01.2019 - 07.2020
Bachelor of Sports Journalism - Sports Journalism
Arizona State University
Associate in Business Management - Business
Maricopa Community Colleges - Chandler-Gilbert Community College
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