Evan Stracke
Houston,TX
Summary
Customer-focused Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's Restaurant
Houston, TX
06.2023 - Current
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Educated customers on menu items, product ingredients and nutritional values.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Adhered to health department regulations regarding food handling procedures.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Resolved customer complaints in a professional manner.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
Education
High School Diploma -
Langham Creek Highschool
Houston, TX06.2024
Skills
- Drive-Thru Operations
- Order Management
- Food Preparation
- Health Code Compliance
- Inventory Restocking
- Customer Service
- Positive Company Representation
- Clear Communication
- Supplies Monitoring and Restocking
- Store Opening and Closing
- Performance Improvement
- Problem-Solving
- Cleaning
- Heavy Lifting
- Workplace Efficiency
- Safety
- Cash Handling
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Crew Member
McDonald's Restaurant
06.2023 - Current
High School Diploma -
Langham Creek Highschool
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