Evan Tomacruz
Odessa,FL
Summary
Diligent Sales Associate with solid background in retail sales and customer engagement. Has demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge—proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Dick's Sporting Goods, Inc
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Advance Auto Parts
12.2023 - 04.2024
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction through exceptional service, promptly addressing concerns, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Lot Porter
Karl Flammer Ford
06.2021 - 08.2023
- Increased efficiency in vehicle movement, effectively managing keys and tracking system for seamless operations.
- Communicated with service team and other staff to assist customers.
- Ensured timely delivery of vehicles to customers by coordinating with the service department for necessary preparations.
- Streamlined vehicle inventory management through regular updates and effective communication with sales staff.
Owner
Tomacruz Mobile Detailing
06.2021 - 08.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
Bachelor of Arts - Business Management
Coastal Carolina University
Conway, SC05.2027
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Network Building
Sales Development
Decision-making
Leadership
Certification
TaylorMade Certified Product Specialist
Dunlop Sports Certified Product Specialist
Costa Certified Product Specialist
Timeline
Sales Associate
Dick's Sporting Goods, Inc
06.2024 - Current
Sales Associate
Advance Auto Parts
12.2023 - 04.2024
Lot Porter
Karl Flammer Ford
06.2021 - 08.2023
Owner
Tomacruz Mobile Detailing
06.2021 - 08.2023
Bachelor of Arts - Business Management
Coastal Carolina University
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