Evan Villanueva
Auburn,PA
Summary
A reliable hard working worker with a passion for automotives and discipline by completing basic military training with added leadership training and customer service experience
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Rite Aid
Reading, PA
09.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cavalry Scout (19D)
United States Army National Guard
Easton, PA
02.2024 - Current
- Managed sensitive information, ensuring proper handling and dissemination of classified materials.
- Conducted thorough after-action reviews to identify areas for improvement in future missions.
- Increased mission success rates with detailed route planning and risk assessments.
- Served as subject matter expert in mounted and dismounted reconnaissance operations for platoon leadership development.
Cashier
Michaels Arts and Crafts
Reading, PA
10.2023 - 06.2024
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Slide Attendant
The Works At Wyomissing
Wyomissing, PA
01.2023 - 11.2023
- Resolved guest concerns with empathy and professionalism, promoting overall satisfaction.
- Maximized park attendance by providing excellent customer service to guests.
- Contributed to a positive work environment through teamwork and open communication with colleagues and supervisors.
- Reduced waiting times by effectively managing queues and crowd control measures.
Server
IHOP
Wyomissing, PA
01.2022 - 01.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Certificate Of Technical Studies - Automotive Body Repair
Automotive Training Center
Exton, PAHigh School Diploma - N/A
Reading Senior High
Reading, PA06.2025
Graduate Certificate - Autobody Repair
Reading Muhlenburg Career And Technology Center
Reading, PA05.2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Reliable and punctual
Accomplishments
- Completed basic military training
- Leadership capabilities
- Reliable and on time
Certification
- 10 hour general industry safety and health trained by osha
- Sp/2 collision repair and refinish pollution prevention trained
- ICAR intro to automotive basics trained
Timeline
Sales Associate
Rite Aid
09.2024 - Current
Cavalry Scout (19D)
United States Army National Guard
02.2024 - Current
Cashier
Michaels Arts and Crafts
10.2023 - 06.2024
Slide Attendant
The Works At Wyomissing
01.2023 - 11.2023
Server
IHOP
01.2022 - 01.2023
Certificate Of Technical Studies - Automotive Body Repair
Automotive Training Center
High School Diploma - N/A
Reading Senior High
Graduate Certificate - Autobody Repair
Reading Muhlenburg Career And Technology Center