Evane Moreira Vieira Miranda
Henrico,United States
Summary
Experienced Business Manager with over 15 years of expertise in management, sales, and customer service. Demonstrated success in relationship management and partnership development, resulting in enhanced stakeholder engagement and significant revenue growth. Strong skills in strategic planning, team leadership, and operational efficiency. Dedicated to fostering organizational success through innovative solutions, collaborative efforts, and a results-driven approach.
Overview
25
25
years of professional experience
Work History
Sales Manager
Brazilian Best Granite/Dell Anno Home Design
03.2024 - Current
- Developing and maintaining strong relationships with clients, designers, architects, builders, and other professionals in the construction industry.
- Engaging in networking events to uncover potential business opportunities.
- Identified and mapped potential firms to develop strategic collaborations with Dell Anno.
- Selling high-end cabinets, offering personalized solutions in cabinetry for each client.
- Assisting clients, understanding their needs and expectations for the project, and coordinating with the design team to develop solutions.
- Presenting developed projects to clients, highlighting the features and benefits of each proposal.
- Reviewed projects and made necessary adjustments to align with expectations.
- Supervised post-sales activities, tackled project-related problems, maintained customer satisfaction.
- Facilitated positive experiences for clients and potential partners at Dell Anno showroom.
Owner and Manager
Nudd Boutique Ltda
04.2014 - 04.2018
- Management: Successfully planned, organized, and managed the personal and financial resources of the store
- Shopping: Handpicked suppliers and products to ensure high-quality offerings
- Accounting: Oversaw employee administration, bill payments, fee payments, and maintained accurate records of sales and purchases
- Consumer sales: Delivered exceptional direct customer service, focused on acquiring and retaining clients
Bank Manager
Santander Bank S.A.
09.1999 - 05.2012
- Client Acquisition and Retention: Proactively obtained new clients while effectively managing and nurturing existing relationships
- Key Account Management: Oversaw relationships with the Brazilian Army and the Brazilian Regional Labor Court, ensuring satisfaction and driving business growth
- Sales: Successfully promoted and sold various financial products such as insurance, capitalization investments, credit cards, private pensions, and loans
- Investor Relations: Attracted potential investors to the bank's offerings, fostering growth and trust
- Debt Collection: Managed the debt collection process, ensuring timely and effective resolution
- Customer Service: Provided excellent customer service and addressed product-related troubleshooting needs
Education
Certificate Degree - Business Administration
Reynolds Community College
Richmond, VA, U.S.A.12-2023
Bachelors - Business Administration, Foreign Trade
Newton Paiva College
Belo Horizonte, MG, Brazil12.2004
Skills
- Network Development Skills
- Customer Engagement
- Sales strategy development
- Excellent communication skills
- Client relationship management
- Sales Operations Coordination
- Analytical problem solver
- Promotional sales events
- Sales presentations
- Relationship building
Affiliations
- Captain and member of an amateur volleyball team, leading participation in local leagues, promoting teamwork, game strategies, and leadership.
- Practitioner of cycling and stand-up paddle, exploring various locations to connect with nature and promote mental and physical well-being.
- Active member of a gym, focusing on functional training and fitness activities to improve overall health and performance.
Languages
Portuguese
Native/ Bilingual
English
Professional
Spanish
Limited
Timeline
Sales Manager
Brazilian Best Granite/Dell Anno Home Design
03.2024 - Current
Owner and Manager
Nudd Boutique Ltda
04.2014 - 04.2018
Bank Manager
Santander Bank S.A.
09.1999 - 05.2012
Certificate Degree - Business Administration
Reynolds Community College
Bachelors - Business Administration, Foreign Trade
Newton Paiva College
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