Evangela Maxwell
Georgetown,TX
Summary
Top-performing, self-directed, and customer service-oriented professional with leadership skills, managerial experience, and strong understanding of the importance of accuracy. Results-driven Health Information Specialist with a strong understanding of accurate medical, legal, and regulatory healthcare requirements. Proficient in HIPAA regulations, specializing in electronic health record systems and data management software for timely access to patient information. Adept at shifting priorities and maintaining patient privacy.
Overview
16
16
years of professional experience
Work History
Health Information Specialist I
Ciox Health/Datavant-Remote & Cape Coral Hospital
Cape Coral, FL
03.2023 - 08.2024
- Analyzed and categorized more than 100 clinical documents, indexing them into EMR for AHMG, consisting of 600+ Physician Practices.
- Executed tasks using various software on multiple screens, such as Vyne (electronic fax), Epic, and Microsoft, with consistently meeting and exceeding production targets.
- Maintained consistent 24-hour turnaround time
- Engaged in continuous professional development during the consistent changes within the service line.
- Analyzed patient data to ensure that all documents were accurate, complete, and in accordance with established policies and procedures, adhering to HIPAA regulations.
- Maintained databases containing sensitive patient information such as diagnoses, treatments, medications, lab results.
Manager / Customer Service
Albertson's
Baton Rouge, LA
01.2011 - 05.2021
- Built relationships and stayed attentive to employees by motivating them to succeed and improve
- Supervised employees, created schedules, and managed inventory levels
- Kept accurate and complete department records, processed payroll, handled supply inventory, audited cash receipts, prepared bank deposits, and ensured adherence to policies and procedures
- Stayed focused during busy times and delegated tasks to employees to keep the business running smoothly
- Addressed issues in a professional manner and resolved staff and customer service issues
Assistant Manager / Customer Service
Popeyes
Baton Rouge, LA
06.2008 - 12.2010
- Trained and coached several other trainees to prepare them to achieve significant improvements in productivity
- Oversaw the day-to-day operations of the restaurant, ordered supplies, created schedules, trained, and directed staff, and prepared bank deposits
- Processed payroll, managed inventory levels, and made certain establishments complied with all local and state regulations and company policies and procedures
- Established and maintained cooperative working relationships with employees
Education
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
01.2023
Skills
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- Document Scanning
- Facility workflow
- Office Administration
- HIPAA compliance and regulations
- Medical Terminology
- Anatomy and Physiology
- Healthcare reporting
- New System Implementation
- Accurate Documentation
- Electronic Health Records Management
- Daily facility operations
- Health records review
- Health Information Systems
Accomplishments
- High Academic Honors Recognition/ Dean's List.
- Ultimate Medical Academy- HIPAA Essentials for Healthcare Professionals Certificate.
- Video Communication Platforms- Zoom and MS Teams.
- Microsoft Office Applications- Word, Excel, PowerPoint, and Outlook; Type 35 WPM
Timeline
Health Information Specialist I
Ciox Health/Datavant-Remote & Cape Coral Hospital
03.2023 - 08.2024
Manager / Customer Service
Albertson's
01.2011 - 05.2021
Assistant Manager / Customer Service
Popeyes
06.2008 - 12.2010
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
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