Summary
Overview
Work History
Education
Skills
Timeline
Generic

Evangelia Capezza

Minneapolis,MN

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering sharp attention to detail and strong decision-making skills to manage multiple tasks. With a self-motivated work ethic to help perform effectively independently or in team environments.

Overview

8
8
years of professional experience

Work History

Office Administrative Assistant

Sparkling KLean
03.2021 - 05.2026
  • Managed office supply inventory, allowing for timely restocking and efficient resource dispersal.
  • Helped develop a streamlined filing system, improving document retrieval efficiency.
  • Oversaw daily operations, maintaining high standard of office organization and cleanliness.
  • Curated positive relationships with clients, negotiating favorable terms for services.
  • Welcomed incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
  • Ensured on-time completion of projects with task prioritization, delegation, and followup.
  • Continually sought methods for improving daily operations, client communications, recordkeeping, and data entry.

Cleaning Team Leader

Sparkling Klean
05.2018 - 03.2021
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Experienced in working in high stress environments.
  • Provided safety instructions to employees when dealing with hazardous materials, for example; sharps, feminine products, bodily fluids, etc.

Education

Associate of Science -

Century College
White Bear Lake, MN

Skills

  • Data entry
  • Verbal communication
  • Document preparation
  • Scheduling and calendar management
  • File organization
  • Inventory management
  • Confidentiality handling
  • Leadership and supervision
  • Human resources
  • Hospitality and accommodation

Timeline

Office Administrative Assistant

Sparkling KLean
03.2021 - 05.2026

Cleaning Team Leader

Sparkling Klean
05.2018 - 03.2021

Associate of Science -

Century College

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Evangelia Capezza