Evangelina Holloway
Statesboro,GA
Summary
To find a career with opportunities for continued growth and advancement, core strengths, strong communication interpersonal skills and compassionate.
Overview
10
10
years of professional experience
Work History
Verification Specialist
Globe Life
Statesboro, GA
12.2020 - Current
- Obtained updated contact information from all subjects and verified data for accuracy.
- Verified client information by analyzing existing evidence on file.
- Delivered information from script for verifying clients information.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Managed over 200+ Calls per day.
- Managed high-volume insurance verifications within pressured timeframes.
Machine Operator
Walmart Distribution Center
Statesboro, GA
08.2017 - 03.2020
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Assembled products according to changing daily work orders and specific customer needs.
- Managed over 50 customer calls per day.
Customer Service Representative
Walmart Supercenter
Statesboro, GA
09.2013 - 08.2017
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Promoted available products and services to customers during service, account management, and order calls.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Answered constant flow of customer calls with minimal wait times.
- Cross-trained and provided backup support for organizational leadership.
Education
Diploma - Pharmacy Technician
Ogeechee Technical College
Statesboro, GA12.2014
High School Diploma -
Appling County High School
Baxley, GA05.2002
Skills
- Customer Service
- Direct Support
- Data Integrity
- Office Management
- Security
- Customer Support
- CPR
- Customer Care
Timeline
Verification Specialist
Globe Life
12.2020 - Current
Machine Operator
Walmart Distribution Center
08.2017 - 03.2020
Customer Service Representative
Walmart Supercenter
09.2013 - 08.2017
Diploma - Pharmacy Technician
Ogeechee Technical College
High School Diploma -
Appling County High School