Summary
Overview
Work History
Education
Skills
Timeline
Generic

Evangelina Holloway

Statesboro,GA

Summary

To find a career with opportunities for continued growth and advancement, core strengths, strong communication interpersonal skills and compassionate.

Overview

10
10
years of professional experience

Work History

Verification Specialist

Globe Life
12.2020 - Current
  • Obtained updated contact information from all subjects and verified data for accuracy.
  • Verified client information by analyzing existing evidence on file.
  • Delivered information from script for verifying clients information.
  • Complied with HIPAA guidelines and regulations for confidential patient data.
  • Managed over 200+ Calls per day.
  • Managed high-volume insurance verifications within pressured timeframes.

Machine Operator

Walmart Distribution Center
08.2017 - 03.2020
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Managed over 50 customer calls per day.

Customer Service Representative

Walmart Supercenter
09.2013 - 08.2017
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Promoted available products and services to customers during service, account management, and order calls.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Answered constant flow of customer calls with minimal wait times.
  • Cross-trained and provided backup support for organizational leadership.

Education

Diploma - Pharmacy Technician

Ogeechee Technical College
Statesboro, GA
12.2014

High School Diploma -

Appling County High School
Baxley, GA
05.2002

Skills

  • Customer Service
  • Direct Support
  • Data Integrity
  • Office Management
  • Security
  • Customer Support
  • CPR
  • Customer Care

Timeline

Verification Specialist

Globe Life
12.2020 - Current

Machine Operator

Walmart Distribution Center
08.2017 - 03.2020

Customer Service Representative

Walmart Supercenter
09.2013 - 08.2017

Diploma - Pharmacy Technician

Ogeechee Technical College

High School Diploma -

Appling County High School

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Evangelina Holloway