Evangeline Sandoval
Chicago,IL
Summary
Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
L. Woods Tap & Pine Lodge
Lincolnwood, IL
10.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
D.S. Tequila
Chicago, US
03.2017 - 10.2021
- As a server I am expected to provide excellent customer service in a fast paced environment
- Hold proper knowledge of the menu , including rotating items
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Also, to deliver things in a timely manner
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Associate
Potbelly Sandwich Shop
Chicago, US
10.2017 - 06.2018
- Proper set up, and breakdown, of the line
- Light prepping of food needed for the line
- Providing excellent customer service, while being focused on food handling
- Working with a positive attitude, and being a team player, while handling a high volume environment
Server
Buca di Beppo
Yorkville, US
06.2015 - 01.2016
- Server at a high volume family style restaurant
- I was expected to provide wonderful customer service, while performing at a fast pace
- Team work and light cleaning was recruited as well
Education
Mortuary Science -
Wright Career College
Chicago, IL05.2014
High School -
Lane Technical High School
Chicago, IL06.2011
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- Team collaboration
- Order accuracy
- Food safety practices
- Suggestive selling
- Relationship management
- Allergy awareness
- Foreign language proficiency
Certification
- Food Handler Certificate
- BASSET License
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
Spanish
Native or Bilingual
Timeline
Server
L. Woods Tap & Pine Lodge
10.2021 - Current
Associate
Potbelly Sandwich Shop
10.2017 - 06.2018
Server
D.S. Tequila
03.2017 - 10.2021
Server
Buca di Beppo
06.2015 - 01.2016
High School -
Lane Technical High School
Mortuary Science -
Wright Career College