Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Eve coan

Lucille
Madison,WI
1
Certification
3
years of professional experience

Dedicated Cosmetologist with a strong background in customer service, sales, and team leadership. I love creating positive experiences and building connections with clients. I'm eager to learn from professionals in the industry and grow as a stylist.

Work History

Manager

1 Year 9 Months
Lucille | 09.2024 - Current
  • Enhanced social media presence by posting new relative content, drawing in guests and consistently staying engaged with the customer base.
  • Supervised daily operations to ensure efficient service and customer satisfaction.
  • Resolved customer complaints promptly, enhancing overall dining experience.
  • Implemented daily pre-shift meetings to boost team morale, share important updates, and address any concerns proactively.

Receptionist/Sales Representative

1 Year 4 Months
The Edgewater Spa | 12.2023 - 04.2025
  • Managed front desk operations, ensuring seamless guest check-in and check-out processes.
  • Coordinated appointment scheduling for spa services, optimizing staff utilization and client satisfaction.
  • Responded to customer inquiries via phone and email, providing timely information about services and promotions.
  • Excelled in commission based sales, recommending products to guests and answering any questions or concerns that arose.

Barista/Chef/Cashier

8 Months
Twisted Grounds | 04.2023 - 12.2023
  • Provided exceptional customer service, fostering positive relationships with guests.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

Education

Technical Diploma - Cosmetology

Madison Area Technical College | Madison, WI | 08-2025

Skills

Critical thinking
Team leadership
Sales background
Complex Problem-solving
Highly motivated
Social media and marketing savvy

Certification

  • Cosmetology License

Timeline

Manager

Lucille
09.2024 - CurrentRead More

Receptionist/Sales Representative

The Edgewater Spa
12.2023 - 04.2025Read More

Barista/Chef/Cashier

Twisted Grounds
04.2023 - 12.2023Read More

Madison Area Technical College

Technical Diploma from Cosmetology
Read More
Eve coan