Summary
Overview
Work History
Education
Skills
Timeline
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Leslie Keasling

Leslie Keasling

Excelsior Springs,MO

Summary

With a strong foundation in detail-oriented work, customer service, and following precise protocols from my experience in pharmacy and guest services, I’m eager to transition into cabinetmaking—a craft I’m passionate about. I bring a strong work ethic, reliability, and a commitment to accuracy, all of which I’m excited to apply and expand through hands-on training. I’m motivated to build a career where I can combine my focus on quality and craftsmanship to create lasting, functional work.

Overview

4
4
years of professional experience

Work History

Front Desk Agent

The Elms Hotel and Spa
06.2023 - Current
  • Handled reservations, check-ins, and payments using hotel management systems while keeping guest records accurate and up to date.
  • Delivered consistent, high-quality service even during peak hours, and quickly resolved issues to maintain guest satisfaction and loyalty.
  • Managed a high volume of calls and walk-ins, always providing clear, professional communication.
  • Contributed to improving efficiency by creating internal protocols and designing materials like brochures, posters and training manuals.
  • Facilitated smooth guest experiences by coordinating with multiple departments across the property.

Pharmacy Technician

Walgreens
09.2021 - 09.2022
  • Kept medication inventory accurate and organized through careful stocking, labeling, and recordkeeping.
  • Maintained strict patient confidentiality by following HIPAA guidelines at every step.
  • Handled prescription entry, dosage calculations, and labeling with a focus on accuracy and efficiency.
  • Supported pharmacists in day-to-day operations, helping to streamline workflow and improve turnaround times.
  • Ensured compliance with storage and documentation standards for controlled substances, and regularly assisted with insurance claims to keep patient transactions smooth and stress-free.

Education

High School Diploma -

Penn Foster High School
Scranton, PA
01-2020

Skills

  • Customer service and guest relations
  • Prescription processing and medication dispensing
  • Insurance billing and administrative tasks
  • Data entry and records management
  • Attention to detail
  • Time management
  • Problem-solving
  • Team collaboration

Timeline

Front Desk Agent

The Elms Hotel and Spa
06.2023 - Current

Pharmacy Technician

Walgreens
09.2021 - 09.2022

High School Diploma -

Penn Foster High School

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