- Trying new food and new culture experiences
- School of ministry (USM, FR)
- Power lifting
- Hiking
- Snowboarding
Eve MacPherson
Dallas ,TX
Summary
Experienced server with over three years of expertise in high-volume restaurant settings. Adept at providing exceptional customer service, maintaining efficiency under pressure, and contributing to team success. Seeking to bring my skills to Mi Cocina to deliver a memorable guest experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Agent
Cowboys Fit
11.2024 - Current
- Welcome and assist gym members and guests, creating a friendly and professional first impression.
- Manage membership inquiries, registrations, and payments with accuracy and efficiency.
- Maintain the cleanliness and organization of the front desk and lobby area.
- Resolve member concerns and provide solutions to enhance customer satisfaction.
- Coordinate with the fitness team to schedule classes and appointments.
- Ensured security protocols by monitoring facility access and member check-ins.
Server
Divots Restaurant
10.2020 - 08.2024
- Greeted and seated customers, creating a welcoming atmosphere.
- Provided food and beverage recommendations, upselling menu items to maximize revenue.
- Trained incoming waitstaff, fostering a strong team environment.
- Coordinated and catered hosted events, ensuring smooth service.
- Communicated effectively with kitchen and support staff for efficient operations.
Education
Associate of Arts - General Studies
Columbia Gorge Community College
The Dalles, OR08-2023
Skills
- Customer service excellence
- Knowledge of food and beverage service
- Point of Sale (POS) system proficiency
- Conflict resolution and customer complaint handling
- Leadership and staff training
- Upselling techniques
- Multitasking and time management
- Team collaboration
Certification
Food Handlers Certification
Interests
Timeline
Front Desk Agent
Cowboys Fit
11.2024 - Current
Server
Divots Restaurant
10.2020 - 08.2024
Associate of Arts - General Studies
Columbia Gorge Community College
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