Front Desk Coordinator
Physician Alliance for Mental Health
Wilmington, NC
03.2021 - Current
- Assisted reception and administration staff
- Greeted patients and resolves client issues
- Scheduled appointments with clients and providers
- Assisted office manager with administrative duties
- Answered phone calls and helped with inquiries
- Organized schedules of different doctors and clinicians
- Completed admission documentation and oversaw intake coordination
- Created a system for organizing medication sign in between pharmacies and patients
- Assisted in filing and medical record analysis