Eve Morton
Wilmington,NC
Overview
8
8
years of professional experience
Work History
Front Desk Coordinator
Physician Alliance for Mental Health
03.2021 - Current
- Assisted reception and administration staff
- Greeted patients and resolves client issues
- Scheduled appointments with clients and providers
- Assisted office manager with administrative duties
- Answered phone calls and helped with inquiries
- Organized schedules of different doctors and clinicians
- Completed admission documentation and oversaw intake coordination
- Created a system for organizing medication sign in between pharmacies and patients
- Assisted in filing and medical record analysis
Open Door Clinic Director Intern
Urban Ministries of Wake County
12.2022 - 04.2023
- Coordinated and assisted with quality improvement initiatives and operations of the Clinic
- Contributed to Population Health management coordination and activities
- Helped to maintain a high standard of care through clinical and administrative projects
- Assist in patient survey administration
- Ensure clinic procedures meet various regulatory requirements
- Scheduled and attended Clinic Director meetings with with partnership associations
Hostess
Kate's Pancake House
05.2020 - 08.2020
- Managed quest inquiries, customer service requests, and reservation bookings
- Trained new hosts/hostesses on restaurant etiquette and behavior
- Answered phone calls and resolved customer issues
- Assisted servers, bussers, kitchen, and management staff
- Completed restaurant opening and closing procedures
Manager
Squigleys Ice Cream & Treats
04.2017 - 08.2019
- Oversaw employee work in front and back of the house
- Greeted and served customers
- Completed restaurant opening and closing procedures including management deposits and setting up machinery
- Assisted with scheduling requests
- Managed customer feedback and questions
Skills
- Office Management
- Planning/Organization
- Professionalism
- Business Correspondence
- Calendar Management
- Customer Service
Timeline
Open Door Clinic Director Intern
Urban Ministries of Wake County
12.2022 - 04.2023
Front Desk Coordinator
Physician Alliance for Mental Health
03.2021 - Current
Hostess
Kate's Pancake House
05.2020 - 08.2020
Manager
Squigleys Ice Cream & Treats
04.2017 - 08.2019
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