Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Juana Davila - Trevizo

Bakersfield,CA
Juana Davila - Trevizo

Summary

Dynamic professional with a proven track record in store operations and team management at Macy's. Expert in visual merchandising and client relationship management, driving consumer engagement and enhancing service experiences. Recognized for resolving customer issues effectively, fostering loyalty, and maintaining high standards of quality and safety in fast-paced environments.

Overview

6
years of professional experience

Work History

Macy's

Lead Jewelry Consultant
12.2023 - 06.2025

Job overview

  • Implemented visual merchandising strategies that highlighted featured products and increased consumer interest in seasonal collections.
  • Coordinated communication between store management and sales associates to streamline daily operations effectively.
  • Utilized client relationship management software to track customer preferences and purchase history for tailored service experiences.
  • Kept abreast of industry trends and new product launches, allowing for knowledgeable interactions with customers.

Einstein Bagels

Restaurant Shift Lead
12.2023 - 05.2025

Job overview

  • Resolved customer complaints promptly, ensuring repeat business and positive word-of-mouth referrals.
  • Streamlined communication between kitchen and service staff for a smoother dining experience.
  • Maintained a clean and safe environment through diligent adherence to health code regulations and routine inspections.
  • Provided exceptional guest service by addressing special requests, dietary restrictions, and any other needs to create a memorable dining experience.

Wendys Restaurant

Lead Prep Cook
07.2019 - 10.2023

Job overview

  • Enhanced kitchen efficiency by streamlining food preparation processes and implementing effective time management techniques.
  • Handled the proper storage of perishable ingredients according to food safety regulations, minimizing spoilage risk and upholding freshness standards.
  • Increased overall productivity by multitasking between various prep stations while maintaining attention to detail and consistent quality standards.
  • Assisted in training new team members on kitchen procedures, ensuring consistent quality across all dishes prepared.

Education

Bakersfield High School
Bakersfield, CA

from General Studies
07-1991

University Overview

Skills

  • Store operations
  • Team management
  • Sales leadership

Languages

Spanish
Full Professional

Timeline

Lead Jewelry Consultant
Macy's
12.2023 - 06.2025
Restaurant Shift Lead
Einstein Bagels
12.2023 - 05.2025
Lead Prep Cook
Wendys Restaurant
07.2019 - 10.2023
Bakersfield High School
from General Studies

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