EVEEN HADDAD
Talent Acquisition Specialist/ Recruiter
Munster,IN
Summary
Experienced leader with a background in English and management, seeking a career in customer service management. With a strong foundation in operations, team leadership, and customer engagement, I have successfully managed warehouse operations, led teams of 75+ associates, and optimized processes. My experience in retail and logistics has honed my ability to enhance customer experiences, train staff, and drive efficiency.
Overview
11
11
years of professional experience
4
4
Certifications
4
4
Languages
Work History
Branch/Onsite Manager
Adecco
Crown Point, IN
04.2024 - Current
- Managed all warehouse operations, overseeing logistics, inventory control, and workflow optimization.
- Specialized in warehouse recruitment and leadership, handling the full-cycle hiring process for onsite positions, including sourcing, screening, interviewing, and onboarding candidates.
- Built strong relationships with hiring managers to assess staffing needs and implement strategic sourcing methods to attract top talent.
- Supervised, led, and developed a team of 75+ associates to ensure operational efficiency and high performance.
Front End Expert Leader
Target
Highland, IN
08.2021 - 04.2024
- Oversaw front-end operations, ensuring efficient customer service and smooth checkout processes.
- Managed cash handling, trained new associates, and resolved customer issues to maintain high satisfaction.
- Collaborated with management to optimize sales strategies and minimize wait times, while monitoring security protocols to prevent theft.
Seasonal Retail Sales Associate
Bath & Body Works
Schererville, Indiana
10.2023 - 01.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Personal Stylist/Sales Associate
Chicos
Schererville, Indiana
03.2021 - 05.2022
- Delivered styling advice and recommendations to clients, staying updated on industry trends.
- Drove retail sales by suggesting products tailored to customer needs and providing expert styling services.
Style & Beauty Consultant
Target
Highland, IN
08.2018 - 06.2021
- Provided personalized customer service and styling advice, resolved complaints, and ensured smooth front-end operations.
- Managed cash handling, inventory, and staff training, while contributing to sales growth through collaboration with store management.
Sales Associate
Marshalls
Highland, IN
08.2017 - 04.2019
- Coordinated projects, developed timelines, and supported cross-functional teams.
- Assisted in recruitment by screening resumes and conducting interviews, while providing administrative support and helping drive process improvements.
Student Teacher/Catechist
St. Thomas More Catholic Church
Munster, Indiana
09.2014 - 01.2018
- Taught religious education classes and organized sacramental preparation programs for First Communion and Confirmation.
- Created engaging lessons and activities to encourage student participation, assessed progress, and provided feedback to both students and parents on spiritual development.
Education
Bachelor of Arts - English Literature
Purdue University Northwest
Hammond, Indiana 08.2022 - 12.2024
Ivy Tech Community College
Gary, Indiana 05.2001 -
Skills
- Full-Cycle Recruitment
- Candidate Assessment
- Stakeholder Management
- Multilingual Communication
- Customer Service & Sales
- Recruiting & Hiring
- Team Leadership
- Staff Management
- Training & Support
- Compliance & Safety
- Reporting & Data
- Computer skills & MS office
Certification
SHRM: Veterans at Work
Timeline
Skilsoft: Business Analysis Overview
04-2025
Microsoft Certified Systems Certifications
04-2025
SHRM: Veterans at Work
06-2024
Branch/Onsite Manager
Adecco
04.2024 - Current
Seasonal Retail Sales Associate
Bath & Body Works
10.2023 - 01.2024
AMCAT Certified in English Comprehension
01-2023
Bachelor of Arts - English Literature
Purdue University Northwest
08.2022 - 12.2024
Front End Expert Leader
Target
08.2021 - 04.2024
Personal Stylist/Sales Associate
Chicos
03.2021 - 05.2022
Style & Beauty Consultant
Target
08.2018 - 06.2021
Sales Associate
Marshalls
08.2017 - 04.2019
Student Teacher/Catechist
St. Thomas More Catholic Church
09.2014 - 01.2018
Ivy Tech Community College
05.2001 -
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