EVELIA GARCIA
15919 WILLBRIAR LN, MISSOURI CITY
Summary
I’m interested in joining and securing employment with a company where my extensive experience in customer service can be maximized to it’s potential. Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.I believe my strong desire to advance in this field and my experience makes me a great candidate for your company.
Overview
14
14
years of professional experience
Work History
Front Desk
SOUTH MAIN CLINIC
01.2012 - Current
- Managing front desk and confirming patient appointments on a daily basis/updating demographic information; registering new patients.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected patient co-payments/outstanding balances
- Patients, mild data entry, insurance verification with major private insurance companies as well as government issues such as Medicaid/Medicare.
- Managing a multi-line phone system as well as directing phone calls to appropriate department/person
- Maintaining professionalism during difficult circumstances.
Sales Associate
JC Penny
10.2010 - 02.2012
- Fulfilled all retail clerk duties in a high-end sales outlet
- Handled costumer-service and inventory management
- Maintained high-level product level knowledge
- Built customer loyalty through fostering stronger relationships.
Education
GED -
Houston Community College
Missouri City, TX04.2019
Skills
- 40 wpm, 10 key by touch
- Data Entry
- Experienced in Harris Care Tracker-EMR
- Experienced in MDLand iClinic-EMR
- Excellent communication skills
- Referral Coordination
- Scheduling Appointments
- Word Processing
Languages
English
Spanish
Timeline
Front Desk
SOUTH MAIN CLINIC
01.2012 - Current
Sales Associate
JC Penny
10.2010 - 02.2012
GED -
Houston Community College
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