
With a proven track record at PIH Health Hospital Downey, I excel in front desk and medical assistant roles, adeptly handling multiple phone lines and streamlining appointment processes. My expertise in insurance verification and patient communication, combined with a knack for office organization, showcases my hard and soft skills, enhancing patient satisfaction and operational efficiency.
. Front Desk Medical Assistant handles front office duties, scheduling appointments, R/S appointments and confirming all appointments, Verifying all different insurance, answering more than 10 phone line. Calling patients with there’s updated appointments and receiving cash for FMLA forms . Back office Assistant. OBGYN Clinical Assistant Ect.
Handled front office duties, scheduling appointment, R/S appointment and confirming appointment with patient. Family Pact and verified all different insurance preparing chart for doctor and answering more than 10 phone line daily. Helping all accordinators with all paperwork etc..
Duties: Handle multi line phone system, responsible for front desk duties such as filing, faxing and organizing of all paperwork and forms. Handled all incoming and outgoing mail throughout the office. Handle Cash money and Credit Cards and checks. Assist with accounting dept. (AR/AP), follow up with customers re: pass due payments.