Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jacquelin Merida

Clarksville,TN

Summary

With a proven track record at PIH Health Hospital Downey, I excel in front desk and medical assistant roles, adeptly handling multiple phone lines and streamlining appointment processes. My expertise in insurance verification and patient communication, combined with a knack for office organization, showcases my hard and soft skills, enhancing patient satisfaction and operational efficiency.

Overview

11
11
years of professional experience

Work History

Front Desk Receptionist

PIH Health Hospital Downey
Downey, CA
01.2018 - 11.2020

. Front Desk Medical Assistant handles front office duties, scheduling appointments, R/S appointments and confirming all appointments, Verifying all different insurance, answering more than 10 phone line. Calling patients with there’s updated appointments and receiving cash for FMLA forms . Back office Assistant. OBGYN Clinical Assistant Ect.

Medical Assistant Cardiology

Greater Los Angeles
Los Angeles, CA
04.2015 - 12.2017
  • Sanitized, restocked, and organized exam rooms and medical equipmen
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Doctors EMR’s
  • Verified insurance & Payments. Etc.

Front Desk Receptionist

Axis Clinical Trials
Los Angeles, CA
02.2012 - 05.2014

Handled front office duties, scheduling appointment, R/S appointment and confirming appointment with patient. Family Pact and verified all different insurance preparing chart for doctor and answering more than 10 phone line daily. Helping all accordinators with all paperwork etc..

Receptionist/ Accounting Clerk

Dazian Frantic Services
Simi Valley, CA
09.2009 - 12.2010

Duties: Handle multi line phone system, responsible for front desk duties such as filing, faxing and organizing of all paperwork and forms. Handled all incoming and outgoing mail throughout the office. Handle Cash money and Credit Cards and checks. Assist with accounting dept. (AR/AP), follow up with customers re: pass due payments.

Education

Graduate Certificate - Medical Assistance

ICDC CAREER COLLEGE
Van Nuys, CA
06.2008

High School Diploma -

Bell Highs School
Bell Ca
06.2005

Skills

  • Customer service oriented
  • Bilingual in English & Spanish
  • Receptionist & Front office duties
  • Ms word, Outlook, Excel , Internet
  • Urinalysis
  • EMR’s
  • Injection
  • Appointment scheduling
  • Vital signs
  • Typing 40 wpm /10 key by touch
  • Insurance coding (ICD-9/CPT/HCPCS)
  • 12 Lead EKGs
  • Bookkeeping
  • Venipuncture

Languages

Englishs
Professional Working
Spanish
Full Professional

Timeline

Front Desk Receptionist

PIH Health Hospital Downey
01.2018 - 11.2020

Medical Assistant Cardiology

Greater Los Angeles
04.2015 - 12.2017

Front Desk Receptionist

Axis Clinical Trials
02.2012 - 05.2014

Receptionist/ Accounting Clerk

Dazian Frantic Services
09.2009 - 12.2010

Graduate Certificate - Medical Assistance

ICDC CAREER COLLEGE

High School Diploma -

Bell Highs School
Jacquelin Merida