Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Evelin Gonzalez

Hermitage,TN

Summary

Dynamic and detail-oriented Pharmacy Technician with proven problem-solving skills at Kroger. Enhanced package handling efficiency and maintained strict adherence to safety protocols, significantly reducing damage rates. Adept at workflow optimization and patient confidentiality, ensuring accurate medication dispensing and insurance verification in a fast-paced environment.

Overview

6
6
years of professional experience

Work History

Pharmacy Technician

Kroger
09.2023 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.

Waitress

Margarita House
04.2022 - 05.2023
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
  • Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
  • Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
  • Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
  • Actively listened customer feedback suggestions implemented improvements response their comments.
  • Maintained professional demeanor even difficult interactions resolving conflicts tact diplomacy.

Package Handler

Nissan Motor Corporation
06.2021 - 02.2022
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.

Sales Associate

Walmart
11.2019 - 04.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Mcgavock High School
Nashville, TN
05.2021

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Medication dispensing
  • Patient confidentiality
  • Insurance verification
  • HIPAA
  • Interpreting and processing medication orders

Languages

Spanish
Native or Bilingual

Timeline

Pharmacy Technician

Kroger
09.2023 - Current

Waitress

Margarita House
04.2022 - 05.2023

Package Handler

Nissan Motor Corporation
06.2021 - 02.2022

Sales Associate

Walmart
11.2019 - 04.2020

High School Diploma -

Mcgavock High School

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