Evelin Miranda
Tampa,FL
Summary
Dynamic Pharmacy Technician with proven expertise at Premier Pharmacy LLC in medication dispensing and insurance billing. Recognized for optimizing workflow and enhancing customer satisfaction through effective problem-solving and collaboration. Skilled in maintaining patient confidentiality and ensuring labeling accuracy, contributing to a seamless pharmacy experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Premier Pharmacy Llc
12.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Counted, measured, and compounded medications following standard procedures.
- Collected co-payments or full payments from customers.
Cashier
CVS Pharmacy
04.2022 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
El Redentor
Tampa, FL06.2023
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Insurance verification
- HIPAA
- Labeling accuracy
- Drug safety
- Processing payments
- Medication labels
- Medicare and medicaid process
- Verifying orders
Certification
pharmacy technician license
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
Premier Pharmacy Llc
12.2023 - Current
Cashier
CVS Pharmacy
04.2022 - 03.2024
pharmacy technician license
High School Diploma -
El Redentor
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