Evelin Murga
Dallas,TX
Summary
Organized Receptionist Administrator with great time management, multitasking and scheduling skills. Works well in fast-paced, changing and challenging environments. Dependable in handling operational needs and improving office performance.
Overview
6
6
years of professional experience
Work History
Health Assistant
Harmony School Of Innovation
Dallas, TX
08.2021 - Current
- Participated in IEP meetings for special needs students in order to provide input on healthcare related matters.
- Administered medications according to physician orders while adhering strictly to federal regulations governing the use of controlled substances.
- Monitored student health records and medical histories to ensure compliance with state regulations.
- Collaborated with school administration to develop policies concerning student healthcare needs.
- Participated in professional development opportunities related to school nursing practice.
- Conducted individual counseling sessions with students regarding their personal health issues or concerns.
- Advised school administrators on how best to accommodate disabled students who require additional nursing care during the school day.
- Evaluated students with health concerns or injuries to develop plan of care or provide reference to appropriate healthcare providers.
- Administered and supervised administration of prescription medication to students.
- Greeted and logged in students arriving at office.
- Contacted parents or medical facilities when student condition warranted.
- Changed dressings on wounds.
- Communicated regularly with parents and guardians concerning their child's health status or any changes in condition.
- Ensured that all necessary forms were completed accurately before submitting them for processing.
- Responded to emergency situations by calling for additional assistance when needed.
- Helped maintain an organized inventory of medical supplies in the facility.
- Maintained cleanliness of equipment and examination rooms between patient visits.
- Monitored expiration dates of medications and supplies in order to ensure safety standards are met.
- Performed clerical duties such as scheduling appointments, filing paperwork, and maintaining records.
- Administered injections according to prescribed protocols.
- Provided guidance and support to teachers and staff members on student health-related topics.
- Maintained a clean and safe environment by ensuring that all equipment is properly sanitized and stored correctly.
- Assisted in developing emergency plans for responding to potential health crises in the school environment.
- Ensured that all required vaccinations are up-to-date prior to allowing a student entry into classes each year.
Receptionist Supervisor
ETI
Garland, TX
03.2020 - 07.2021
- Handled diverse needs for clients in-person, by phone or through email.
- Displayed professional standards at reception desk to impress visitors.
- Maintained office supply inventory and placed orders to meet demand.
- Coordinated appointment calendar and balanced schedules to promote optimal productivity.
- Received parcels, routed mail and opened packages for staff.
- Obtained and processed payments from clients for products and services.
- Managed office cleaning and sanitizing to comply with infection control protocols.
- Tracked and coordinated preventive maintenance and pressing repairs with outside vendors.
- Greeted customers, answered general questions and directed to appropriate locations.
- Maintained office safety by screening visitors, updating logs and issuing temporary passes.
- Monitored schedules and calendar obligations for executives.
- Developed reports and documents with outlook by taking dictation and transcribing meeting notes.
- Implemented new recordkeeping and documenting systems to improve organization and traceability.
- Handled supply purchases and inventory management for office operations and equipment maintenance.
- Utilized active listening skills to quickly resolve problems.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Demonstrated consistent operational excellence to maintain stellar office reputation.
- Managed work requests, new orders, and pricing changes while coordinating logistics to verify delivery dates.
- Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
- Improved productivity initiatives, managing accounts, coordinating itinerary, and scheduling client appointments.
- Collaborated staff to maximize buy-in for customer service and functional initiatives.
- Transitioned office from OutLook to Tire Guru, increasing staff productivity with streamlined processes and improved automation.
Clerk
McGilberry & Shierer LLP
Addison, TX
06.2019 - 11.2019
- Managed office paperwork, including scanning documents and routing business correspondence.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Observed all deadlines, enabling timely completion of tasks.
- Supported office clerical functions using word processing and other software, email and office machines.
- Followed all confidentiality rules to preserve data quality and reduce chance for information compromise.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Assisted team members with special projects by coordinating records and resources to meet expected requirements.
- Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
- Implemented practical file system with smooth data gathering and presentation criteria and trained staff on use.
- Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.
Salesperson
Boost Mobile
Dallas, TX
08.2019 - 10.2019
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Assisted in training of new hires on organizational procedures, policies and sales techniques.
- Acquired new customers and identified unique needs to deliver relevant products.
- Gathered information from clients to create solutions that achieved business needs and desires.
- Offered coupons and special deals to increase quantity of customer spending.
- Determined specific needs of customers by conducting in-store surveys to learn how shoppers were spending personal time and money.
- Executed re-merchandising of retail categories to meet shelf standards and maintain local corporate compliance.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Contacted new and existing customers to outline benefits of products.
- Fostered relationships with customers to expand customer base and retain business.
- Improved overall customer purchasing experiences to promote steady revenue.
Education
High School Diploma -
Skyline High School
Dallas, TX06.2019
Associate of Arts - Business Administration And Management
Eastfield College
Mesquite, TXSkills
- Scheduling and calendar management
- Report writing
- Accounts payable and receivable
- Event coordination
- Data entry
- Training & Development
- Clerical
- File and data retrieval systems
- Time management
- Organization
- Critical thinking
- Decision-making
- Organizational skills
- Communication
- Working collaboratively
- Relationship building
- Supervision
- Teambuilding
Timeline
Health Assistant
Harmony School Of Innovation
08.2021 - Current
Receptionist Supervisor
ETI
03.2020 - 07.2021
Salesperson
Boost Mobile
08.2019 - 10.2019
Clerk
McGilberry & Shierer LLP
06.2019 - 11.2019
High School Diploma -
Skyline High School
Associate of Arts - Business Administration And Management
Eastfield College