Summary
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Evelin Ochoa

Perris,CA

Summary

Dedicated high school student with strong communication skills and a proactive problem-solving approach. Experienced in the AVID program, showcasing collaboration in team environments and effectively addressing customer needs. Committed to delivering excellent service and enhancing customer satisfaction through patience and attentiveness. Eager to apply interpersonal skills and a strong work ethic in a customer service representative role.

Work History

Customer Service Representative

N/A
Perris, CA
11.2024 - 11.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Education

High School Diploma -

Perris High
Perris, CA
06-2025

Skills

  • Account updating
  • Complaint resolution
  • Scheduling
  • Tracking complaints
  • Office equipment proficiency
  • Conflict mediation

Accomplishments

  • was in the AVID program for three year in which I received a award for strong work ethics and great commutations skills .
  • I am very involved in helping the community

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Customer Service Representative

N/A
11.2024 - 11.2024

High School Diploma -

Perris High
Evelin Ochoa