Detail-oriented Certified Pharmacy Technician with expertise in workflow optimization and pharmacy law compliance. Proven ability to enhance patient care through effective problem-solving and collaboration.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Omnicare, A CVS Health
Alexandria, VA
11.2007 - Current
Processed and dispensed medications accurately to ensure patient safety and compliance with regulations.
Assisted pharmacists in medication therapy management, enhancing patient care through effective communication.
Maintained inventory levels and managed stock rotations to minimize waste and improve efficiency.
Trained new pharmacy technicians on operational procedures, fostering a collaborative team environment.
Implemented workflow improvements that reduced prescription processing times while maintaining accuracy.
Reviewed medication orders for potential interactions, ensuring optimal therapeutic outcomes for patients.
Coordinated with healthcare providers to resolve medication-related issues, enhancing patient satisfaction and outcomes.
Led initiatives for quality assurance audits, driving compliance with industry standards and best practices.
Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Stocked, labeled, and inventoried medication to keep accurate records.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Education
University of The District of Columbia
Washington, DC
No Degree - General Studies
Northern Virginia Community College
Annandale, VA
Skills
Data entry
Attention to detail
Problem-solving skills
Customer service
Team collaboration
Filling prescriptions
Workflow optimization
Pharmacist support
Prescription interpretation
Drug storage procedures
Pharmacy law compliance
Inventory management
Accomplishments
Facilitated the implementation of a new drug inventory system.
Trained 10 new pharmacy technicians on pharmacy policies, procedures and best practices.