Accomplished Executive Director recognized for team leadership and operational strategy. Highly organized leader skilled in driving solutions to technical and operational challenges, with strong communication and organizational skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
SUBSTITUTE TEACHER
Kelly Education
11.2025 - Current
Delivered instruction across various subjects in absence of regular teachers.
Managed classroom environments and supported student engagement.
Collaborated with staff to enhance student academic and social development.
EXECUTIVE DIRECTOR
Haitian Heritage Museum
Miami
03.2004 - Current
Worked closely with organizational leadership and board of directors to guide operational strategy.
Built relationships with donors, government officials, and other organizations to secure funding and support.
Set organizational goals and objectives to direct company focus and achieve mission fulfillment.
Exercised cost control to meet budget restrictions and maximize profitability.
Advocated for organization and mission to raise awareness and support.
CENSUS ENUMERATOR
US Census Bureau
Miami
06.2019 - 08.2020
Interviewed residents to explain Census purpose and collect data.
Maintained accurate records of interacted hours and collected responses.
Encouraged neighborhood participation and addressed questions or concerns.
Verified data for accuracy and completeness to ensure quality reporting.
RETAIL CASHIER
HomeGoods
Miami
11.2018 - 08.2019
Provided exceptional customer service and assisted with purchases.
Managed transactions accurately and issued receipts to customers.
Replenished and organized merchandise to maintain store appearance.
Collaborated with team members to enhance customer experience.
STAR SERVICE COORDINATOR
Loews Hotel
Miami Beach
01.2002 - 10.2004
Optimized customer experience through exceptional service delivery.
Developed and implemented quality control procedures for service projects.
Resolved customer complaints and issues to enhance satisfaction.
Coordinated staff schedules and operations to ensure efficiency.
PRODUCTION ASSISTANT
MTV Networks
Santa Monica
08.2001 - 12.2001
Collaborated with the production team to ensure smooth operations.
Supported production needs by performing various routine tasks.
Assisted in managing daily production schedules and shifts.
Maintained communication with team members to facilitate efficiency.
Education
High School Diploma -
Miami Beach Senior High
Miami Beach, FL
Bachelor of Arts - Political Science
Howard University
Washington, DC
Skills
Quality Control
Vendor Relations
Data Interpretation
Stakeholder Relations
Marketing
Strategic Planning
Grant Writing
Program Management
Community Engagement
Staff Management
Business Leadership
Negotiation
Customer Service
Classroom management
Instructional delivery
Lesson implementation
Certification
Hospitality & Tourism Management, Florida Atlantic University
Small Business Training, Miami Bayside Foundation
Customer Service, Greater Miami Convention & Visitor's Bureau