Evelyn Alicea Lopez
Orlando
Summary
Dedicated and adaptable professional with experience in customer service, retail, and animal care. Skilled in multitasking, leadership, and bilingual communication (English/Spanish). Passionate about delivering excellent service and ensuring smooth operations in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Lead
Medieval Times
09.2023 - Current
- Support store management by directing and training associates
- Drive sales and maintain optimal store presentation
- Ensure seamless customer service and resolve inquiries efficiently
To-Go Specialist
Miller's Ale House
11.2021 - 06.2022
- Assemble prepared foods and beverages in to-go containers for safe and clean delivery
- Operate the counter, process transactions, and maintain sanitary work areas
- Provide excellent customer service in a high-paced environment
Volunteer
AAA Equestrian
07.2021 - 08.2022
- Groom, feed, and train horses while maintaining stable and pasture cleanliness
- Assist customers with scheduling and provide English-Spanish translation
Volunteer
Orange County Animal Services
12.2020 - 04.2021
- Managed appointments and translated for English and Spanish-speaking clients
- Assisted in training and caring for dogs and cats
- Maintained cleanliness and organization of office and animal areas
Education
Biology -
Valencia College
Orlando, FL03.2025
High School Diploma -
Freedom High School
Orlando, FL03.2021
Luis Negron Lopez High School
08.2019
Skills
- Customer Service
- Leadership
- Communication (English & Spanish)
- Multitasking & Adaptability
- Computer Skills
- Teamwork
- Ability to Work Under Pressure
- Creativity
Certification
- CPR/AED Certification
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Retail Lead
Medieval Times
09.2023 - Current
To-Go Specialist
Miller's Ale House
11.2021 - 06.2022
Volunteer
AAA Equestrian
07.2021 - 08.2022
Volunteer
Orange County Animal Services
12.2020 - 04.2021
High School Diploma -
Freedom High School
Biology -
Valencia College
Luis Negron Lopez High School
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