Evelyn Arellano
OAKDALE,CA
Summary
Bilingual professional with a proven track record at Starbucks in customer service, conflict resolution, and training. Skilled in multitasking, staying calm under pressure, and working with diverse individuals. Looking to transition into a role working with children, where I can apply my communication, patience, and leadership skills in a new and meaningful way.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
Oakdale, CA
09.2021 - Current
- Delivered excellent customer service in a fast-paced, high-pressure environment, adapting communication style to meet diverse customer needs
- Handled difficult situations calmly and professionally, practicing conflict resolution and empathy—key skills in school or service settings
- Balanced multiple responsibilities including order accuracy, inventory tracking, and cleanliness, demonstrating time management and organization
- Worked collaboratively with team members and shift supervisors to meet daily goals, contributing to a supportive team culture
- Trained new employees on store routines, customer engagement, and workplace safety—gaining informal leadership and mentorship experience
- Practiced attention to detail and accountability when managing cash registers and following company procedures
Cashier
Target
Riverbank, CA
11.2020 - 09.2021
Education
Bachelor of Arts - Sociology
California State University, Stanislaus
Turlock, CA05.2026
Associate of Arts - Sociology
Columbia Community College
Sonora, CA05-2024
Skills
- Bilingual
- Customer service
- Team Collaboration
- Microsoft Office
- Google Workspace
- SPSS
- Conflict resolution
- Team collaboration
- Critical thinking
Languages
Spanish
Native/ Bilingual
Timeline
Barista
Starbucks
09.2021 - Current
Cashier
Target
11.2020 - 09.2021
Bachelor of Arts - Sociology
California State University, Stanislaus
Associate of Arts - Sociology
Columbia Community College
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