Evelyn Cabreja

• Facilitated welcoming of WIC participants, offering program orientation and essential information.
• Performed client anthropometric and hematological assessments, ensuring timely benefit provision.
• Completed annual training on anthropometric and hematological procedures for enhanced service delivery.
• Ensured WIC benefits accessibility through detailed usage explanations.
• Referred participants to appropriate services for comprehensive support.
• Maintained knowledge of center activities and appointment types for efficient operations.
• Implemented best practices for delivering participant-centered nutrition services.
• Collaborated with local organizations and community partners to enhance outreach efforts.

• Collaborated with teachers to design engaging lesson plans addressing diverse student needs.
• Led daily classroom activities that encouraged active student participation and enhanced learning.
• Collaborated with teachers to implement educational programs and curriculum goals.
• Provided personalized attention and guidance to support individual student development.
• Maintained a positive classroom environment fostering respect and cooperation.
• Communicated effectively with parents regarding student progress and behavior.

Delivered exceptional customer service, contributing to improved customer satisfaction ratings

Enabled service sales by leveraging in-depth product knowledge

Enforced regulations to maintain safe shopping practices in COVID-19 pandemic

• Addressed customer complaints through clear communication and effective problem-solving.

• Guided customers in selecting flooring products tailored to their specific needs, enhancing their purchasing experience.
• Delivered in-depth product knowledge and personalized recommendations for diverse flooring options, supporting informed buying decisions.
• Managed inventory levels and ensured product displays were well-stocked.
• Collaborated with installation teams to coordinate project timelines and details.
• Educated customers on maintenance and care for different flooring types.
• Utilized point-of-sale systems to process transactions efficiently.
• Assisted in maintaining inventory levels of flooring materials such as hardwood, laminate, vinyl, carpet, tile and other related products.
• Addressed customer inquiries and resolved complaints, ensuring satisfaction and helping clients choose the ideal flooring product.

• Supported children's development and learning through active participation in daily activities.
• Maintained a clean and safe environment for children during playtime and meals.
• Organized educational materials and age-appropriate activities for diverse interests.
• Engaged with parents to share insights on children's progress and daily experiences.
• Prepared nutritious snacks and meals following dietary guidelines for young children.
• Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
• Maintained classroom cleanliness by tidying up toys, wiping down surfaces and vacuuming rugs.
• Encouraged children's independence and critical thinking by motivating participation in various tasks during play.

• Guided customers with product inquiries and tailored recommendations to enhance shopping experience.
• Processed payments accurately and efficiently using cash, check, credit card, gift card, or automatic debit, ensuring smooth transactions.
• Managed cash drawer, ensuring proper cash handling procedures were followed.
• Addressed and resolved customer complaints promptly to ensure satisfaction and loyalty.
• Maintained cleanliness and organization of checkout areas.
• Collaborated with team members to improve customer service experiences.
• Provided training and support to new cashiers on store operations.