Evelyn Dunlap
Ocilla,GA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Skilled in application processing and policy interpretation.
Overview
1
1
year of professional experience
Work History
Medicaid Eligibility Specialist
DCFS
Atlanta, GA
04.2025 - Current
- Improved customer service experience for applicants, providing clear explanations of eligibility requirements and addressing concerns promptly.
- Maintained up-to-date knowledge of relevant laws, regulations, and policy changes affecting Medicaid eligibility determinations.
- Enhanced Medicaid eligibility determinations by thoroughly analyzing applicants'' financial and personal information.
Food Stamp Eligibility Specialist
DCFS
Atlanta, GA
10.2024 - 03.2025
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
- Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices.
- Ensured compliance with local, state, and federal regulations during all phases of the eligibility determination process.
Education
High School Diploma -
New Brunswick High School
New Brunswick06-1998
Skills
- Application processing
- Eligibility determination
- Policy interpretation
- Medicaid
- Food Stamps
Timeline
Medicaid Eligibility Specialist
DCFS
04.2025 - Current
Food Stamp Eligibility Specialist
DCFS
10.2024 - 03.2025
High School Diploma -
New Brunswick High School