Evelyn Flores
Baldwin Park,CA
Summary
Organized Records Clerk with experience in managing and maintaining physical and digital filing systems. Skilled in data entry, document scanning, and retrieval systems. Strengths include strong attention to accuracy, confidentiality, and ability to work under pressure. Contributed to improved office efficiency by implementing new record-keeping procedures.
Overview
5
5
years of professional experience
Work History
Records Clerk
Granite Mountain Charter School
Lucerne Valley, California
09.2022 - Current
- House and update legal documents
- Ensures all student records are up to date
- Fulfill all transcripts and work permits
- Provides enrollment and withdraw letters
- Ships and receives student files
- Process parent request for any student information
Customer Service Representative
State Farm
West Covina , CA
01.2020 - 09.2022
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Answered incoming calls and emails
Education
High School Diploma -
Middle College High School @ Dtcc
06.2006
Skills
- Multitasking and Prioritization
- Bilingual Customer Service
- Record Sorting and Filing
- Data Recording
- Proficient with SPEED program
- Experienced with Microsoft Excel
- Appointment Scheduling
- Creative Problem Solving
- CALPAD knowlegable
- Filing system organization
- Report generation
Timeline
Records Clerk
Granite Mountain Charter School
09.2022 - Current
Customer Service Representative
State Farm
01.2020 - 09.2022
High School Diploma -
Middle College High School @ Dtcc