Evelyn Green
Clermont,GA
Summary
Dynamic office manager with over a decade of experience in administrative processes and customer service. Expertise in optimizing office operations and managing sensitive information ensures a high standard of professionalism and operational excellence.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Office Manager
F.M. Kitchens Construction Services, LLC
Jefferson, GA
04.2013 - Current
- Streamlined office operations to enhance efficiency and productivity across departments.
- Developed and implemented administrative processes to improve workflow and communication.
- Coordinated scheduling and resource allocation for project teams, ensuring timely completion of tasks.
- Managed vendor relationships and procurement processes, optimizing supply chain management.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
- Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
- Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
Administrative Manager
Site Development of Georgia, LLC
Gainesville, GA
08.2011 - 04.2013
- Streamlined office operations, enhancing efficiency and productivity across departments.
- Managed scheduling and coordination of project timelines to meet deadlines effectively.
- Developed and implemented administrative policies to improve workflow consistency.
- Supervised and trained administrative staff, fostering skill development and teamwork.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Streamlined office procedures to enhance operational efficiency and reduce processing times.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
Education
High School Diploma -
Norcross High School
Norcross, GA. Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Billing
- Payroll processing
- Bookkeeping
- Account reconciliation
- Credit and collections
- Mail handling
- Employee supervision
- Human resources
- Administrative oversight
- Documentation and control
- Policy implementation
- Financial reporting
- Financial tracking
- Expense reporting
- Financial accounting
- Report preparation
- Business administration
- Facility management
- Database administration
- Policy and procedure modification
- Information protection
- Technical support
- Banking operations
- Multitasking and organization
- Reliability
- Customer service management
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] by introducing [Software] for [Type] tasks.
Certification
- [Area of certification] Training - [Timeframe]
- Certified Office Manager, F.M. Kitchens Construction Services, LLC - 13 years
3 years of Nationwide Registry of Women of Distinction
I was nominated and awarded 3 years in a row for the Nationwide Registry Women of Distinction. Have plaques from 2023 to 2025 along with
write ups to go with them.
Languages
English
Full Professional
Timeline
Office Manager
F.M. Kitchens Construction Services, LLC
04.2013 - Current
Administrative Manager
Site Development of Georgia, LLC
08.2011 - 04.2013
High School Diploma -
Norcross High School