Evelyn Kennedy
District Of Columbia,DC
Summary
Dynamic professional with a proven track record at First Service Residential, excelling in leadership and communication. Expert in conflict resolution and organization, successfully enhancing community engagement through strategic outreach initiatives. Adept at negotiating complex agreements and advocating for clients, ensuring optimal outcomes while maintaining meticulous records.
Overview
6
6
years of professional experience
Work History
Assistant Community Manager
First Service Residential
Irvine, CA
11.2022 - 03.2025
- Maintain an organized, professional, and productive work environment.
- Coordinated and maintained relationships with third-party vendors.
- Monitored community conversations and provided timely responses to inquiries.
- Keep detailed records of all correspondence and conversations.
- Create reports for management to present to homeowners and the board of directors.
- Managed a portfolio of residential accounts.
- Developed and executed community outreach strategies, increasing engagement.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
Lien Negotiator
Jacoby and Meyers Personal Injury Attorney
Los Angeles, CA
03.2023 - 09.2024
- Review demand letters and packages to insurance companies on behalf of clients.
- Negotiate clients' cases with insurance adjusters and medical offices for maximum recovery.
- Sort and read through medical records, insurance correspondence, settlement releases, legal documents, etc., on behalf of clients.
- Maintain communication with clients and advocate on their behalf while they are awaiting proceeds from a traumatic incident.
- Interpreted contractual agreements for employers and employees to support collective bargaining and labor relations processes.
- Maintained accurate records of all negotiated deals in order to track progress over time.
Senior Intern
AmPac Business Capital
Ontario, CA
08.2019 - 08.2023
- Analyze applicants' financial status, credit, and property evaluations to determine the feasibility of granting loans, and review loan agreements.
- Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.
- Prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable funds for collector action.
- Work closely with numerous teams and departments to ensure the completion of tasks.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Provided guidance and support to junior interns on tasks and assignments.
Admissions Counselor
university of California, Riverside
Riverside, CA
08.2022 - 11.2022
- Provided clear communication to prospective students, parents, and other vendors on all the benefits of the university.
- I worked closely with different departments, vendors, and prospective students frequently, while maintaining positive working relationships.
- Required to maintain regular data entry, work on tight deadlines, and demonstrate problem-solving abilities.
- Provided guidance and support to prospective students on the admissions process.
- Conducted thorough reviews of prospective student applications to evaluate eligibility and fit.
- Implemented outreach strategies to target underrepresented student populations.
Education
B.A. - Liberal Studies
University of California Riverside
Riverside, CAM.A. - History Candidate
Howard University
District Of ColumbiaSkills
- Leadership
- Communication
- Conflict resolution
- Organization
- Critical thinking
Languages
French
Professional
Timeline
Lien Negotiator
Jacoby and Meyers Personal Injury Attorney
03.2023 - 09.2024
Assistant Community Manager
First Service Residential
11.2022 - 03.2025
Admissions Counselor
university of California, Riverside
08.2022 - 11.2022
Senior Intern
AmPac Business Capital
08.2019 - 08.2023
B.A. - Liberal Studies
University of California Riverside
M.A. - History Candidate
Howard University
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