Evelyn Lugo
Ocala,FL
Summary
Gain and learn as much as I can to better myself and the Company that I work for. To work in a Company interested in moving forward in a professional manner with their interest and their employees’ interest as their main priority.
Overview
22
22
years of professional experience
Work History
Property Manager
Yintai (Self Storage)
Bunnell, FL
07.2024 - Current
Merchandise Stocker
DD's Discount Store
Miami Gardens
06.2022 - 05.2023
CSR from home
Walgreens
09.2018 - 07.2020
- Take orders, help with issues, Take all incoming calls, take payments
CSR & Underwriting Support
Ascendant Commercial Ins.
09.2009 - 03.2016
- Answer and solve customers and agents’ questions or problems
- Take payments
- Order, receive and invoice all inspections
- Take attendance
- Made sure of proper coverage in customer service
- Train new CSRs
Underwriting Support Supervisor, Loss Control Asst. Supervisor
First Commercial Ins.
09.2003 - 08.2009
- Directly assist the Loss Control Manager
- Assign, enter & review surveys
- Review monthly invoices (payroll)
- Monitor all field & office personnel
- Assist agents & customers in problem solving
- Prepare excel spreadsheets for weekly meetings
Education
No Degree - Phycology
Miami Dade College
Miami, FLSkills
- Proficient in Excel, Outlook, Word and Image Right
- Fully Bilingual (English/Spanish)
Languages
Spanish
Timeline
Property Manager
Yintai (Self Storage)
07.2024 - Current
Merchandise Stocker
DD's Discount Store
06.2022 - 05.2023
CSR from home
Walgreens
09.2018 - 07.2020
CSR & Underwriting Support
Ascendant Commercial Ins.
09.2009 - 03.2016
Underwriting Support Supervisor, Loss Control Asst. Supervisor
First Commercial Ins.
09.2003 - 08.2009
No Degree - Phycology
Miami Dade College