Summary
Overview
Work History
Education
Skills
Activities And Awards
Community Activities And Services
Skills And Traits
Languages
Timeline
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Evelyn Maldonado Ruiz

STEPHENVILLE,TX

Summary

Professional Summary

Motivated and compassionate nursing student with a strong academic foundation and a passion for providing high-quality patient care. Bilingual in English and Spanish, offering the ability to effectively communicate with diverse patient populations and ensure a more inclusive healthcare environment. Skilled in patient advocacy, teamwork, and problem-solving, with a commitment to contributing to settings that prioritize patient well-being. Eager to apply theoretical knowledge in clinical environments while continuously developing skills to become an empathetic and effective nurse. Dedicated to lifelong learning and professional growth in the healthcare field.

Overview

5
5
years of professional experience

Work History

Front End Coordinator

TJX Companies
08.2023 - Current
  • Enforced company policies attentively while also remaining empathetic toward customer concerns or complaints.
  • Enhanced employee morale with regular team-building activities, fostering a positive work environment.
  • Successfully oversaw and handled all merchandising and maintenance for front end.
  • Developed strong relationships with repeat customers, ensuring their needs were met consistently to encourage loyalty.
  • Managed customer returns efficiently and professionally, ensuring that company guidelines were followed while maintaining a high level of client satisfaction.
  • Advised and trained new employees in job tasks, offering positive reinforcement.
  • Conducted routine evaluations of employee performance against established goals, offering constructive feedback that drove improvements over time.
  • Monitored cash registers regularly for accuracy, reducing discrepancies in financial records at the end of each shift.
  • Trained new employees on front-end systems, cash handling procedures, and proper customer service etiquette to promote consistency in the workplace experience for all customers.
  • Deliver exceptional service by assisting a diverse clientele, particularly Spanish-speaking customers, with inquiries, and concerns.
  • Facilitate clear communication by translating customer interactions, ensuring accurate messaging between English and Spanish-speaking individuals.
  • Work collaboratively with the customer support team to implement effective solutions that enhance customer satisfaction.
  • Ensure a high level of customer satisfaction by addressing and resolving issues in a timely, professional manner, fostering trust and loyalty.

Librarian

Scott County Library
12.2020 - 05.2021
  • Maintained a high level of customer service by addressing and resolving patron concerns or complaints in a timely manner.
  • Located requested books on shelves and in library database and fetched items for patrons.
  • Maintained welcoming and inclusive library environment, ensuring positive experience for all patrons.
  • Supported librarians in maintaining an organized, up-to-date collection through meticulous cataloging and shelving tasks.
  • Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
  • Assisted patrons with library's computers and provided information on logging onto Internet.

Dietary Aide

Greeley County Hospital
10.2019 - 07.2020
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
  • Kept all kitchen areas clean, tidy and free of hazards.

Education

Dual Credit -

Ranger College
Stephenville, TX

Bachelor of Science - Nursing

Tarleton State University
Stephenville, TX
05-2027

Skills

  • Bilingual (English and Spanish)
  • Customer Service
  • Communication Skills
  • Conflict Resolution
  • Adaptability
  • Teamwork Skills
  • Leadership Skills
  • Empathy
  • Work Ethic
  • Self-Motivation
  • Responsible
  • Time Management Skills
  • Independent Work Skills
  • Enthusiasm
  • Responsible
  • Time Management Skills
  • Independent Work Skills
  • Enthusiasm

Activities And Awards

  • Awarded 1st Place as a member of the UIL Journalism team.
  • Honored as "Student of the Year" in Floral Design.
  • Recognized in the Youth Entrepreneurship College program.
  • Active participant in the TRIO program.


Community Activities And Services

  • Organized and participated in community-wide trash cleanup initiatives.
  • Assisted in the operation of concession stands during various events.
  • Coordinated the post-event cleanup of gym facilities following games and other activities.
  • Contributed to the setup and preparation of venues for large-scale events.

Skills And Traits

  • Courage
  • Empathy
  • Conflict resolution
  • Work Ethic
  • Enthusiasm
  • Self-Motivation
  • Responsible
  • Leadership skills
  • Communications skills
  • Bilingual
  • Teamwork Skills
  • Adaptability
  • Time Management Skills
  • Study Skills
  • Independent Work Skills

Languages

Spanish
Native or Bilingual

Timeline

Front End Coordinator

TJX Companies
08.2023 - Current

Librarian

Scott County Library
12.2020 - 05.2021

Dietary Aide

Greeley County Hospital
10.2019 - 07.2020

Dual Credit -

Ranger College

Bachelor of Science - Nursing

Tarleton State University

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Evelyn Maldonado Ruiz