Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sophia Dalke

Arlington,TX

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front End Coordinator

TJ Maxx
03.2023 - Current
  • Leading and managing 7-8 associates at the front of the store so that proper procedures are followed, while providing excellent customer service.
  • Ensuring associates are properly trained and assisting in any inquiries by associates and customers.
  • Enforced company policies attentively while also remaining empathetic toward customer concerns or complaints.

Team Member

Smoothie King
05.2021 - 02.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Learned all required tasks quickly to maximize performance.

Education

Bachelor of Science - Psychology

Texas State University
San Marcos, TX
05-2028

High School -

James Martin High School
Arlington, TX
05-2024

Skills

  • Proficient in leadership as well as team building and critical thinking
  • Conversationally fluent in Spanish and working towards being fully bilingual
  • Excellent in providing exceptional customer service

Certification

  • First Aid Training
  • Emergency Telecommunicator Training

Timeline

Front End Coordinator

TJ Maxx
03.2023 - Current

Team Member

Smoothie King
05.2021 - 02.2022

Bachelor of Science - Psychology

Texas State University

High School -

James Martin High School

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Sophia Dalke