
Dynamic Customer Service Representative with proven expertise at JM Insurance Agency LLC, excelling in call management and payment processing. Recognized for enhancing client satisfaction through effective follow-up skills and administrative support. Committed to delivering results and fostering a positive customer experience in fast-paced environments.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
My most recent job was at an insurance agency, where I worked in customer service; my duties involved answering calls and gathering information from clients. I worked there from June 2024 to May 2026.