Summary
Overview
Work History
Education
Skills
Timeline
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Evelyn McAllister

Evelyn McAllister

Phoenix,AZ

Summary

Dynamic salon owner with a proven track record at LaydezFirst Hair Studio LLC, excelling in upselling services and staff management. Recognized for enhancing customer retention through exceptional service and effective employee training. Skilled in salon marketing and maintaining financial integrity, fostering a welcoming environment that drives client satisfaction.

Overview

12
12
years of professional experience

Work History

Salon Owner/Operator

LaydezFirst Hair Studio LLC
04.2013 - Current
  • Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
  • Increased customer retention through exceptional service and consistent follow-up communication.
  • Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
  • Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
  • Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.

Bus Operator

Keolis Transit
05.2024 - 03.2025
  • Maintained a clean and safe bus environment for the comfort of all passengers.
  • Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
  • Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
  • Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.

Bus Operator

Transdev
04.2023 - 04.2024
  • Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
  • Received commendations for exceptional customer service and professionalism during interactions with passengers.
  • Informed passengers about route details, schedules, transfers, and fare policies as needed.
  • Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.

Front End Cashier

Frys Food Stores
11.2020 - 10.2021
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
  • Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
  • Approached every question or concern with calm and level-headed approach.
  • Organized items on shelves to help customers locate products easily and quickly.
  • Completed daily tasks quickly without sacrificing quality or attention to detail.

Education

Cosmetology

Paul Mitchell The School
Phoenix, AZ
06.2012

High School Diploma - General Studies

Pontiac High School
Pontiac, MI
06.1997

Skills

  • Upselling services
  • Employee training
  • Staff management
  • Salon marketing

Timeline

Bus Operator

Keolis Transit
05.2024 - 03.2025

Bus Operator

Transdev
04.2023 - 04.2024

Front End Cashier

Frys Food Stores
11.2020 - 10.2021

Salon Owner/Operator

LaydezFirst Hair Studio LLC
04.2013 - Current

Cosmetology

Paul Mitchell The School

High School Diploma - General Studies

Pontiac High School

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Evelyn McAllister