Take insurance information from clients and will determine if authorization is necessary for the services that are needed.
Collections Specialist II
Shared Services Center
12.2019 - 06.2020
Researched all contracted/non-contracted carriers and self-pay accounts
Check eligibility and benefits for MRI and CAT SCANS and get Authorizations.
HHA/Caregiver
Summit @Venice
09.2019 - 11.2019
Take care of patients needs and assist them in showering and everyday activities.
Customer Service Representative
Path Medical PIP insurance
07.2017 - 06.2019
Maintains data entry requirements by following data program techniques and procedures
Display excellent phone etiquette in a professional manner
Work independently or in a group setting
Prioritize task list effectively
Comply with HIPAA, State and Federal laws
Adhere to all company policies and procedures Duties required Following up with insurance companies regarding status of payments and comply with any pending items/documents as requested
Communicate effectively with insurance carriers, attorneys, patients and other departments/ employees within the organization
Sort and file documents Prepare data for computer entry by compiling and sorting information, establishing entry priorities
Verify Insurance to see when the insurance was effective and expires.
Customer Service Representative
Sheridan
11.2016 - 07.2017
Researched all contracted/non-contracted carriers and self-pay accounts
Reviewed and monitors the reimbursements due from different insurance companies, and determines appropriate collection methods and account follow-up per departmental guidelines
Processed claims for Medicare, Medicaid and Commercial Insurance Companies.
Customer Service Representative
American Ambulance
12.2014 - 11.2016
Responsible for all billing duties, and rebilling as needed to insurance companies
Works the monthly report for the accounts receivable for the billing areas, as well as the items compiled/added to the assigned PCS Work Files.
Specimen Tech I
Quest Diagnostics
11.2013 - 09.2014
Responsible for all responsibilities of the Specimen Preparation Assistant
Demonstrates an ability to learn the job duties assigned to the SPT I, and develops an understanding of how all the functions in Specimen Processing fit together
Identifies problems with specimen types, missing information etc
And assigns the appropriate TIQ, and in some cases resolves them.
Customer Service Representative
Processed claims for Commercial Insurance Companies
03.2009 - 06.2011
Coordinates the resolution of patient accounts, including the verification of demographic and insurance information, when needed
Reviews and monitors the reimbursements due from different insurance companies, and determines appropriate collection methods and account follow-up according to the departmental guidelines
Utilized 1500 billing forms
Experience using AS400
Works the monthly report for the accounts receivable for the billing areas, as well as the items compiled/added to the assigned PCS Work Files
Prepare the necessary corrections for diagnosis and CPT codes for resubmission of claims
Responsible for informing patients of fees, co-pays, coinsurance, deductibles and balances due at time of service.
Education
High school or equivalent in Medical Billing and Coding -
Concorde Career Institute
Miramar, FL
Skills
Medical Billing (5 years)
Medical Insurance (5 years)
Medical Coding (5 years)
CPC
CNA
Insurance Verification
ICD-9
ICD-10
Patient Care
EMR Systems
Medical Records
CPT Coding
Data Entry
Laboratory Experience
English
Customer Service
Driving
Cashiering
Caregiving
Cleaning
Clerical experience
Typing
Communication skills
Senior care
Certification
CPR, 11/01/19, 11/01/21
Timeline
Authorization Specialist
Radiology Associates of Venice and Englewood
06.2020 - 01.2023
Collections Specialist II
Shared Services Center
12.2019 - 06.2020
HHA/Caregiver
Summit @Venice
09.2019 - 11.2019
Customer Service Representative
Path Medical PIP insurance
07.2017 - 06.2019
Customer Service Representative
Sheridan
11.2016 - 07.2017
Customer Service Representative
American Ambulance
12.2014 - 11.2016
Specimen Tech I
Quest Diagnostics
11.2013 - 09.2014
Customer Service Representative
Processed claims for Commercial Insurance Companies
03.2009 - 06.2011
High school or equivalent in Medical Billing and Coding -
Certified Nursing Assistant/ Intervential Radiolog at Radiology Associates Of Venice And EnglewoodCertified Nursing Assistant/ Intervential Radiolog at Radiology Associates Of Venice And Englewood