Evelyn Navarro-China
DURHAM,NC
Summary
Dynamic Processing Assistant with a proven track record at Lincoln Community Health Center, enhancing document accuracy and optimizing workflows. Skilled in client relationship management and continuous improvement, I excel in problem-solving and teamwork, driving operational success while maintaining confidentiality and delivering exceptional customer service.
Overview
25
25
years of professional experience
Work History
Processing Assistant/ Assistant Vendor Coordinator
Lincoln Community Health Center
06.2018 - Current
- Participated in training sessions to stay updated on industry best practices and improve personal skillset.
- Actively contributed ideas during team meetings, fostering a culture of continuous improvement and innovation in processing operations.
- Implemented process improvements that led to increased accuracy rates in data entry tasks.
- Optimized document review processes, enabling faster approvals while maintaining high-quality standards.
- Developed strong working relationships with cross-functional teams, fostering a positive work environment focused on collaboration and shared success.
Processing Assistant
LCHC
11.2012 - 01.2015
- Reduced errors in document processing with thorough quality checks and attention to detail.
- Collaborated with colleagues to develop innovative solutions for complex processing challenges.
- Actively contributed ideas during team meetings, fostering a culture of continuous improvement and innovation in processing operations.
- Managed large volumes of incoming information, accurately categorizing and routing documents for further action within specified timeframes.
- Monitored and reported on process performance to verify compliance with established standards.
- Identified and resolved process issues to drive optimal workflow and business growth.
Manager/Cook Supervisor
Rice Diet Program
03.2000 - 07.2011
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
Education
Associate of Applied Science - Cosmetology
Vance Granville Community College
Henderson, NC05-2000
Skills
- Deadline oriented
- Document processing
- File management
- Confidentiality handling
- Client relationship management
- Continuous improvement
- Customer service
- Teamwork
- Problem-solving
- Multitasking
Languages
Spanish
Timeline
Processing Assistant/ Assistant Vendor Coordinator
Lincoln Community Health Center
06.2018 - Current
Processing Assistant
LCHC
11.2012 - 01.2015
Manager/Cook Supervisor
Rice Diet Program
03.2000 - 07.2011
Associate of Applied Science - Cosmetology
Vance Granville Community College
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