Evelyn Ohara
Elgin
Summary
Detail-oriented operations professional with experience coordinating workflows, managing high-volume tasks, supporting cross-functional teams, and maintaining accurate documentation in fast-paced environments. Skilled in communication, problem-solving, scheduling, and process coordination. Currently pursuing CAPM certification to strengthen project management knowledge and transition into a Project Coordinator role.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Operations
TruePill/ FuzeRx Health
AUSTIN, TX
05.2025 - Current
- Coordinated with cross-functional team members to ensure timely completion of operational tasks and patient requests.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Met deadlines while maintaining high-quality deliverables.
- Managed and coordinated multiple projects while ensuring timely completion.
- Skilled in Programs like Five9, Salesforce and Slack.
Pharmacy Technician
TruePill/ FuzeRx Health
AUSTIN, TX
01.2022 - 05.2025
- Responsible for translating prescriptions filled out by prescriber and entering data in patient's profile in accordance to state regulations and client requirements.
- Obtain pharmacy orders and produce prescription labels.
- Packaging products in the best method of delivery based on unique conditions.
- Knowledgeable in processing incoming inventory for several vendors.
Pharmacy Technician
CVS Pharmacy
SAN MARCOS, TX
09.2020 - 06.2021
- Managed high-volume workflows and documentation processes while maintaining accuracy and meeting daily deadlines.
- Prepared and processed medical insurance claim forms and records.
- Filled prescriptions, reconstituted ordered medications.
- Assisted in regular inventory cycle.
- Input patient and prescription information to produce product labels and assist in prescription filling process.
- Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.
- Collaborated with pharmacists to ensure optimal patient care and medication management.
- Managed inventory levels, reducing waste through effective stock control practices.
Shift Supervisor/ Pharmacy Technician cross trained
CVS Pharmacy
SAN MARCOS, TX
08.2019 - 09.2020
- Supervised Pharmacy and Front store operations, handling and resolving customer service complaints.
- Responsible for operating pharmacy system to obtain patient and drug information and process prescriptions.
- Supervised incoming retail inventory and pharmaceutical inventory.
- Managed store closing and opening procedures to ensure safety and security.
- Trained new employees in job duties, safety protocols, policies and procedures, and company culture.
Shift Supervisor
CVS Pharmacy
SAN MARCOS, TX
10.2018 - 08.2019
- Collaborated with store manager on store operation oversight.
- Managed a staff of 4 cashiers and worked collaboratively to resolve customer complaints.
- Oversaw daily operational procedures, ensuring compliance, task completion, and smooth team coordination. Responsible for delegating daily tasks to cashiers.
- Managed and tracked store financial performance, cash control, and deposits.
Cashier/ Unit Clerk
CVS Pharmacy
SAN MARCOS, TX
09.2017 - 10.2018
- Responsible for providing excellent customer service for 30+ customers a day, while handling cash and credit transactions.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
Education
Bachelor of Exercise and Sports Science - Clinical Exercise Science
TEXAS STATE UNIVERSITY
08-2020
Skills
Project Coordination
Scheduling & Calendar Management
Client & Stakeholder Communication
Administrative Support
Process Improvement
Team Collaboration
Data Entry & Documentation
Time Management
Microsoft Office Suite
Google Workspace
Remote Work Operations
Organization & Prioritization
Customer Service
Problem Solving
Task Tracking & Follow-Up
Certification
Certified Associate in Project Management (CAPM) — In Progress
Expected Completion: 2026
Timeline
Patient Operations
TruePill/ FuzeRx Health
05.2025 - Current
Pharmacy Technician
TruePill/ FuzeRx Health
01.2022 - 05.2025
Pharmacy Technician
CVS Pharmacy
09.2020 - 06.2021
Shift Supervisor/ Pharmacy Technician cross trained
CVS Pharmacy
08.2019 - 09.2020
Shift Supervisor
CVS Pharmacy
10.2018 - 08.2019
Cashier/ Unit Clerk
CVS Pharmacy
09.2017 - 10.2018
Bachelor of Exercise and Sports Science - Clinical Exercise Science
TEXAS STATE UNIVERSITY