Hayley Crawford
Redmond,OR
Summary
I am an enthusiastic individual with experience working in both team-based and independent capacities. I bring a strong work ethic and excellent organizational skills to any setting. I am a hard worker who values making connections with those who I work with and whom I may encounter on the job. I am excited to begin a new challenge with a successful team
Overview
4
4
years of professional experience
Work History
Patient Operations
Central Oregon Pediatric Associates
Redmond, OR
04.2022 - Current
- Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
- Managed difficult conversations with compassion and professionalism, helping deescalate tense situations while maintaining a focus on finding resolutions.
- Expanded knowledge on medical terminology and insurance policies through continuous learning initiatives, enhancing accuracy in communication with clients.
- Developed strong relationships with clients by providing empathetic support and understanding during challenging health situations.
- Facilitated smooth communication between patients, insurance companies, and medical staff for seamless coordination of care. Worked with providers closely and in one-on-one situations.
- Worked independently while also maintaining positive relationships with co-workers.
House Cleaner
Wall Street Suites
Bend, OR
05.2022 - 10.2022
- Worked independently cleaning rooms to the highest quality to ensure guests were elated with their stay
- Multi-tasking and problem solving when a guest needed assistance or when a problem arose
- Filled downtime with assisting the team on unfinished tasks
Sales Associate/retail
Nashelle
Bend, Or
06.2021 - 09.2021
- Greeted clients and provided individualized shopping experience.
- Assisted clients in customizing jewelry pieces to meet client needs.
- Managed sales floor independently 100% of the time of hours worked; often managing several buying groups simultaneously.
- Responsible for sales floor appearance including cleanliness, displays, and inventory.
- Created and maintained organizational back stock system
- Fluent in POS, ordering, and shipping systems.
Server
Cascades of Bend Living
Bend, OR
07.2020 - 07.2021
- Responsible for prepping meals & serving food to residents in a timely and kind manner.
- Connected with the residents and created meaningful relationships.
- Managed calls between facilities.
- Various clean up duties throughout the facility.
- Maintain a clean and organized work environment.
Education
Bachelor of Science - Psychology Pre-Counseling
Capella University
Minneapolis, MN12-2026
AAOT -
COCC
Bend, OR06-2023
High School Diploma -
Mountain View High School
Bend, OR06.2021
Skills
- Problem resolution
- Cooperative
- Organization
- Friendly and outgoing
- Communication
- Hard-working
- Time management
- Quick learner
- Strong client relations skills
- Independent worker and team player
Timeline
House Cleaner
Wall Street Suites
05.2022 - 10.2022
Patient Operations
Central Oregon Pediatric Associates
04.2022 - Current
Sales Associate/retail
Nashelle
06.2021 - 09.2021
Server
Cascades of Bend Living
07.2020 - 07.2021
High School Diploma -
Mountain View High School
Bachelor of Science - Psychology Pre-Counseling
Capella University
AAOT -
COCC