Dynamic team lead focused on driving operational efficiency and customer satisfaction. Known for attention to detail and conflict resolution, contributing to enhanced team performance and streamlined processes.
Work History
Team Lead
1 Year 6 Months
Panera Bread | 04.2025 - Current
Coordinated daily activities to ensure efficient workflow and optimal staff performance.
Trained and mentored new team members on operational procedures and customer service standards.
Enhanced customer satisfaction by resolving issues promptly and maintaining service quality.
Implemented inventory management practices to maintain stock levels and reduce waste.
Operations Intern
3 Months
Rosatis | 04.2025 - 07.2025
Assisted in optimizing daily operational workflows to enhance overall efficiency.
Collaborated with cross-functional teams to resolve operational challenges promptly.
Analyzed data trends to identify opportunities for cost savings in operations.
Studied with senior staff to develop deep understanding of team processes and full operational activities.
Education
High School Diploma
South Elgin High Shcool | South Elgin, IL | 05-2026