Evelyn Quintero
Peoria,IL
Summary
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
5
5
years of professional experience
Work History
Owner
Self Employed
12.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Cashier/Server
Pericos Fast Tacos
05.2020 - 05.2024
- I open and close the restaurant, clean/wash dishes. I take customers orders and serve them their food, drinks, etc.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Education
High School -
Richwoods High School
05-2025
High School Diploma -
Woodruff Career & Technical Center
06-2024
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business management
- Business planning
- Marketing
- Financial management
- Business development
- Business launch
- Business administration
- Business marketing
- Sales leadership
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Owner
Self Employed
12.2023 - Current
Cashier/Server
Pericos Fast Tacos
05.2020 - 05.2024
High School -
Richwoods High School
High School Diploma -
Woodruff Career & Technical Center
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