Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Evelyn Ruiz-Barrientos

San Ysidro,CA

Summary

Patient Service Representative with a proven track record at Sharp Healthcare, excelling in HIPAA compliance, and delivering exceptional customer service. Bilingual in English and Spanish, I effectively communicate financial obligations while streamlining patient interactions, ensuring a seamless experience. Passionate about enhancing patient satisfaction and operational efficiency.

Overview

5
5
years of professional experience

Work History

Patient Service Representative

Sharp Healthcare
San Diego, CA
09.2022 - Current
  • Scheduled patient appointments over phone and in person, maximizing productivity.
  • Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
  • Communicated financial obligations to patients and collected fees at time of service.
  • Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.

College Readiness Coach

Cal-SOAP
San Ysidro, CA
10.2021 - 06.2022
  • Streamlined FAFSA application assistance for seniors.
  • Guided prospective students toward specialized grants and scholarships for higher education.
  • Directed learners in analyzing career pathways and evaluating academic institutions.

Cashier Associate/Customer Experience Coordinator

TJ Maxx, TJX Companies
San Ysidro, CA
09.2020 - 10.2021
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Managed check-out operations and upheld high standards of customers service.

Education

Bachelor of Science - Kinesiology - Emphasis in Fitness Specialist

San Diego State University
San Diego, CA
05-2025

Skills

  • Patient greeting
  • HIPAA compliance
  • Customer service
  • Insurance verifying
  • Document filing
  • Check-in coordination

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Patient Service Representative

Sharp Healthcare
09.2022 - Current

College Readiness Coach

Cal-SOAP
10.2021 - 06.2022

Cashier Associate/Customer Experience Coordinator

TJ Maxx, TJX Companies
09.2020 - 10.2021

Bachelor of Science - Kinesiology - Emphasis in Fitness Specialist

San Diego State University

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