Evelyn Sanchez
North Hollywood,CA
Summary
Organized and detailed-oriented individual with strong time management skills, adaptability, and track record of effectively supporting staff and store operations. Looking to transition into an Administrative Assistant role where these strengths can enhance productivity and efficiency.
Overview
5
5
years of professional experience
Work History
Photographer Sales associate
PomVom, Warner Brothers
03.2022 - 05.2022
- Photographed high-quality images for various print and digital formats.
- Selected and set up appropriate props, backdrops and lighting.
- Provided a wonderful customer experience from start to finish
- Directed guests to photo port location to view and purchase pictures.
- Organized studio by putting away equipment and sanitizing props.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
Retail Store Associate
Goodwill
04.2019 - 08.2020
- Responded to customer requests for products, services, and company information
- Answered phone calls and provided customers with info about store hours, sale days, and redirected phone calls.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Respond timely, effectively and appropriately to deliverables.
- Trained new hires on company policies, procedures, and best practices in customer service, fostering a productive work environment.
- Contributed to efficient inventory management by participating in routine stock counts and reporting discrepancies promptly.
- Analyzed customer feedback and identified areas for improvement.
Sales Consultant
Office Depot
09.2018 - 02.2019
- Delivered excellent customer service through prompt responses to customers inquiries, and addressing concerns effectively.
- Ensured timely completion of tasks by prioritizing workload according to urgency and importance.
- Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches
- Assisted customers with completing purchases both in-store ans online, locating products, and enrolling in rewards programs to enhance satisfaction, drive loyalty and boost sales.
- Answered questions about store policies and concerns to support positive customer experiences
- Described Ink cartridges & Protection plans to customers, thoroughly explaining details and care of merchandise
Intern Junior Web Developer
BlakWealth
07.2017 - 10.2017
- BLAK Wealth web platform is a financial education resource with a focus on the financially excluded and disadvantaged
- Designed & implemented the primary interface for end-users to view educational content on the site (the "pathway" UI)
- Led the development of the site's runtime data collection services
- Implemented APIs used by back-end developers to log events, as well as the front-end user interface to view, search & manage collected log data
- Design user interface using Html, CSS, and bootstrap
Education
Certificate of Graphic Design -
Los Angeles Pierce College
06.2021
High School Diploma -
Options For Youth-Burbank
05.2013
North Hollywood High School
2012
Skills
- Bilingual English & Spanish
- Strong attention to detail
- Multi-Tasker and Time efficient
- Quick learner and Adaptable
- Customer Service
- Proficient in PC and Mac platforms
- Data organization
- Multiline phone system
Timeline
Photographer Sales associate
PomVom, Warner Brothers
03.2022 - 05.2022
Retail Store Associate
Goodwill
04.2019 - 08.2020
Sales Consultant
Office Depot
09.2018 - 02.2019
Intern Junior Web Developer
BlakWealth
07.2017 - 10.2017
High School Diploma -
Options For Youth-Burbank
Certificate of Graphic Design -
Los Angeles Pierce College
North Hollywood High School
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