Evelyn Strode
Salida,CO
Summary
I am a skilled Hospital Registrar with background managing patient registration, working closely with all other departments, and insurance verification. Demonstrated strengths in communication, problem-solving and multi-tasking under high-stress environments. I try my best to enhance efficiency and patient satisfaction. I am a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Registrar
HRRMC
Salida, CO
02.2024 - Current
- Ensured compliance with all applicable laws, regulations, standards, and policies related to registrar activities.
- Reviewed and verified patient registration information for accuracy.
- Utilized knowledge of ICD-10 codes when entering diagnoses into CPSI.
- Collaborated with departmental staff members to ensure timely completion of paperwork associated with admissions, discharges, transfers.
- Assisted in training new registrars on proper registration techniques and use of computer systems.
- Provided customer service to patients by answering inquiries regarding hospital services, policies, and procedures.
Cashier associate
Walmart
Salida, CO
05.2023 - 10.2023
- While working for Walmart, I would work both a register and scan and go, assisting customers with their grocery hauls.
- I would help provide any necessary information to customers about items' locations, prices, etc.
- I would help put all of the items people decided they didn't want back nearly on shelves.
- Plus, I got to serve my community every day.
Clinic registration specialist
Heart of the Rockies Medical Center Clinic- Salida
Salida, CO
12.2022 - 05.2023
- While working with Heart of the Rockies Medical Center, I worked closely with patients of all ages and stages.
- I would help get them checked in and scheduled for doctors' appointments. I would run 6 doctors' schedules.
- While working at the HRRMC clinic, I was able to become proficient with the Aprima software.
- I would help handle incoming and outgoing calls.
- I am constantly working with money and co-pays.
- I am interviewing incoming patients prior to admission to gather demographic, insurance, and emergency information.
- I am always ensuring completion of paperwork, sign-in, and security procedures. I really emphasize the importance of sensitivity to confidential matters.
Security Guard Assistant Supervisor
Securitas
Denver, CO
12.2021 - 11.2022
- While working with Securitas, they placed me at the Lindsey-Flanagan Downtown Denver Criminal Courthouse.
- I worked with people daily, figuring out where they needed to go, when and where they were going to need to be for court, as well as assisting homeless people in finding resources.
- After approximately six months, I was promoted from a guard to an assistant supervisor.
- From there, I began to work in assisting my team with their schedules, work-related complaints, and helping my team navigate and de-escalate any situations they were unsure about.
- I began working at the Downtown Denver City and County Jail to assist people in navigating releases of inmates, families coming in, and assisting any professionals with schedules and showing them where they needed to go.
Security Guard
G4S Secure Solutions
Aurora, CO
09.2020 - 03.2021
- I constantly assist the homeless on the property.
- I would walk employees to the parking garage at night, as well as work the camera system, so I could communicate effectively with my partners.
- Observed surveillance cameras for any suspicious activity or intruders.
- Identified potential security risks and recommended corrective actions.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
Cashier/ Stocker
Hobby Lobby
Aurora, CO
09.2019 - 03.2020
- My responsibilities were to keep track of my register and attend to customers' needs.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Stocked shelves with merchandise when needed.
Hostess/ Delivery Bag Packer
Spicy Chili Pho
Aurora, CO
01.2018 - 05.2019
- I would take online orders and over-the-phone orders.
- I would pack the order and get it ready for delivery.
- Resolved any customer complaints or issues quickly and professionally.
- Assisted servers in bussing tables when needed during busy periods.
- Demonstrated strong interpersonal skills when interacting with customers.
- Maintained a clean and organized dining area.
- Provided menus to customers and answered questions regarding menu items.
Education
Associate of Arts Multimedia Graphic Design -
Pickens Technical College
Aurora, CO01.2019
High School Diploma -
Gateway High School
Aurora, CO01.2018
Skills
- De-escalation
- Communication
- Computer proficiency
- HIPAA Compliance
- Microsoft software
- Admissions Support
- Professionalism
- Teamwork and Collaboration
- Adaptability and Flexibility
- Working well under pressure
- Relationship building
- Patient Registration
- Aprima proficiency
Timeline
Registrar
HRRMC
02.2024 - Current
Cashier associate
Walmart
05.2023 - 10.2023
Clinic registration specialist
Heart of the Rockies Medical Center Clinic- Salida
12.2022 - 05.2023
Security Guard Assistant Supervisor
Securitas
12.2021 - 11.2022
Security Guard
G4S Secure Solutions
09.2020 - 03.2021
Cashier/ Stocker
Hobby Lobby
09.2019 - 03.2020
Hostess/ Delivery Bag Packer
Spicy Chili Pho
01.2018 - 05.2019
Associate of Arts Multimedia Graphic Design -
Pickens Technical College
High School Diploma -
Gateway High School
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