Evelyn Thomas
Cheney,WA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
18
18
years of professional experience
Work History
Cashier/Customer Service
The Exchange
Fairchild Air Force Base, WA
10.2005 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Upsold additional products and services to customers, increasing revenue.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Checked personal identifications during alcohol and tobacco sales.
- Monitored self-checkout systems and provided help in resolving complex problems.
Education
High School Diploma -
Manuel Quezon High School
Manila, Philippines05.1981
Skills
- Payment Collection
- Returns Processing
- Product Restocking
- Payment Processing
- Customer Service
- ID Verification
- Product Recommendations
- Customer Assistance
- Merchandise Restocking
- Loss Prevention
- Refunds and Exchanges
Timeline
Cashier/Customer Service
The Exchange
10.2005 - Current
High School Diploma -
Manuel Quezon High School