Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Angelique Mills

Orange City,FL

Summary

Dedicated Customer Service Representative who provides exceptional customer service through active listening and problem solving. Energetic with strong time management thrives in a fast-paced, environment. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Cashier/Customer Service

Hardee's
Sanford, FL
01.2021 - Current
  • Assisting customers with orders, handling money, cashier, customer service

Dietary Aide

TopTalent Staffing
Sanford, FL
04.2016 - 08.2018
  • Cashier, greet customers, prep food

Concentrix

Lake Mary-Orlando, FL
08.2015 - 01.2016
  • Customer service, data entry, assistance members with tax return, Emailing, answering inbound calls, educating customers about services

Education

Technical school in Medical Assisting -

Southern Technical College
FL
08.2024

High School Diploma -

Mainland High School
FL

Skills

  • Customer service
  • Cooking
  • Bilingual
  • Microsoft Office
  • Childcare
  • Early childhood education
  • Experience with children
  • Preschool experience
  • Childhood development
  • Call center operations
  • Adheres to customer service procedures
  • Maintaining data integrity
  • Fast learner
  • Highly dependable
  • Empathy
  • Patience
  • Consistency
  • Adaptability
  • Ability to stand and sit for long hours
  • Ability to organize merchandise efficiently
  • Thorough understanding of goods retrieval system
  • Good customer orientation
  • Effective complaint handling
  • Analyzing and addressing escalating calls
  • Promptly answering customer calls
  • First call resolution
  • Outlook
  • Multi line phone
  • Faxing
  • Typing
  • Payment Processing
  • Cash Handling
  • Customer Service
  • Product Recommendations
  • Cash Register Operation
  • Payment Collection
  • Customer Assistance
  • Order Taking
  • Payment posting
  • Money Handling
  • Customer service excellence
  • Complex Problem-Solving
  • Product Knowledge
  • POS system operations

Certification

  • Driver's license
  • CPR Certification

Personal Information

  • Relocation: Anywhere
  • Title: Customer care Agent

Timeline

Cashier/Customer Service

Hardee's
01.2021 - Current

Dietary Aide

TopTalent Staffing
04.2016 - 08.2018

Concentrix

08.2015 - 01.2016

Technical school in Medical Assisting -

Southern Technical College

High School Diploma -

Mainland High School
Angelique Mills