Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Evelyn Torres

Pompano Beach

Summary

Compassionate Medical Assistant with extensive experience at South Florida Nephrology Associates, skilled in phlebotomy and patient scheduling. Enhanced clinic efficiency and patient satisfaction through effective communication and meticulous clinical documentation. Committed to maintaining HIPAA compliance while delivering exceptional direct patient care and fostering positive health outcomes.

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Medical Assistant

South Florida Nephrology Associates
10.2018 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Empowered patients through education on self-management techniques for chronic conditions.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.

Home Health Aide

Self Employed
08.2016 - 10.2018
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Provided transportation and appointments management.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.

Education

Certificate - Medical Assistant

Florida Career College
Maraget, FL
10-2018

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Phlebotomy
  • Data entry
  • Electronic health records
  • Electronic medical records
  • Compassionate
  • Phlebotomy techniques

Certification

  • CMA - Certified Medical Assistant
  • PT - Phlebotomy Technician

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Medical Assistant

South Florida Nephrology Associates
10.2018 - Current

Home Health Aide

Self Employed
08.2016 - 10.2018

Certificate - Medical Assistant

Florida Career College

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Evelyn Torres